Administrative Operations Supervisor

Executive Assistant to the President \& CEO

Department: Operations

Reports to: Director of Operations

Employment Status Classification: Full\-Time Salary; Non\-Exempt (40 hours per week)

Schedule: Monday\-Friday, 8:30 AM to 4:30 PM (In\-office, Flexibility to work remote on Friday)

Location: Troy, Michigan

Join a Mission That Matters

At Community Housing Network (CHN), we believe everyone deserves a safe, stable place to call home. For more than 25 years, CHN has been a leader in homeless prevention, housing assistance, affordable housing development, and supportive services across southeast Michigan.

We are building thriving communities through Inclusion, Integrity, Innovation, and Passion and we’re looking for someone who wants to be part of that impact.

If you are highly organized, proactive, and energized by supporting executive leadership in a collaborative, mission\-driven environment, this role may be the right fit for you.

About the Role

As the Executive Assistant to the CEO \& President, you will serve as a trusted partner in supporting day\-to\-day priorities, helping to keep work moving forward, and ensuring the CEO \& President (“President”) is prepared, organized, and supported.

This role offers the opportunity to work closely with executive leadership and gain exposure to organizational priorities and strategic initiatives.

You will manage complex scheduling, coordinate projects, and ensure consistent organization and follow\-through.

This role is suited for someone who is detail\-oriented, proactive, collaborative, and who enjoys providing meaningful support across different areas of the organization.

What You’ll Do

Executive Support \& Coordination:

• Serve as a trusted support to the President, helping manage priorities, communications, and day\-to\-day coordination
• Manage and prioritize the President’s calendar, resolving conflicts and ensuring alignment with key priorities
• Anticipate the President’s needs by preparing materials, briefings, and background information to ensure they are fully prepared and able to effectively carry out responsibilities
• Arrange travel, itineraries, and related details
• Draft, edit, and proofread emails, correspondence, and presentations
• Follow up on contacts made by the President, drafting correspondence and fostering ongoing external relationships
• Collaborate closely with the Administrative Coordinator to support broader leadership needs as needed

Project \& Strategic Support

• Coordinate projects by tracking timelines, organizing tasks, and following up to ensure completion
• Support cross\-departmental work by keeping communication clear and progress on track
• Use tools and technology (including AI when appropriate) to improve organization and efficiency
• Schedule and support meetings, including preparing agendas, taking notes, and tracking action items

What You Bring

• Prior experience in administrative, executive support, or coordination roles
• High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines
• Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint)
• Analytical and problem\-solving skills with a proactive mindset
• Ability to adapt to shifting priorities by quickly organizing information, clarifying next steps, and turning ideas into actionable tasks
• Positive, enthusiastic attitude and commitment to excellence
• Reliable transportation, possession of a valid driver’s license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence)

### Technical Skills

• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)
• Comfort learning new tools and using technology to improve efficiency

What Sets You Apart

• You anticipate needs before being asked
• You take initiative and follow through without constant direction
• You are polished, professional, and comfortable supporting executive leadership
• You enjoy being part of a collaborative, mission\-driven culture

Travel:

Limited, occasional travel within Southeast Michigan may be required to support organizational needs.

CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position.

Work Environment and Physical Demands:

• Primarily in the office with the occasional opportunity to work from home.
• To work from home, the candidate must have a designated space that allows for privacy.
• This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks.
• May be required to work beyond standard business hours to meet organizational needs and for meetings or events.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Why Join Community Housing Network?

For more than 10 years, CHN is proud of to be:

• Recognized as Detroit Free Press Top Workplace
• Named a Crain’s Cool Place to Work

We offer:

• Comprehensive benefits package, including dental, vision, and health insurance
• Up to 4% employer match on your 401(k)
• Generous paid vacation and sick time
• Full access to employee perks such as our Employee Assistance Program (EAP), social groups, on\-site wellness center, travel and financial assistance, and employee discount programs

Most importantly, you will be a part of a team that is building stronger communities, helping individuals and families achieve stability, dignity, and opportunity.