Property Manager and Office Assistant

ABOUT OUR COMPANIES \- Mugo Gravel \& Grading, Inc. and Bridlewood Properties, LLC are long standing businesses in Concord, NC. Both have been actively providing rental properties, quality sitework, jobs, and homes for families in Cabarrus County for over 20 years.

As owners of both companies, we have enjoyed completing residential and commercial site projects since 2004\. Our rental properties have provided comfortable homes for countless residents since 2002\. The two businesses share office space. Both companies believe "integrity first" is important and necessary in our client and employee relationships. We look forward to adding a property manager/office assistant to our team who also believes in a strong, honest work ethic, a positive attitude and concern for company and customers' needs.

The upcoming position will be perfect for an individual who is very organized, enthusiastic, cordial, and detailed oriented. The property manager will work collaboratively with the owners, accountant, and maintenance team to rent our properties, track costs, pay invoices, and be a liaison with residents. This individual will also work as an office assistant with our Mugo Gravel \& Grading, Inc. accountant and field team in a variety of daily tasks such as answering the phone, entering data, filing, and generally supporting the office as needed.

\\\* *Owner's small dog hangs out in owner's office. Must be comfortable with small, well\-behaved dog \- gift from Mugo employee.* \\\*

This role combines hands\-on property management with office coordination, ensuring smooth daily operations for both companies. The ideal candidate will be energetic, proactive, and possess strong organizational skills to manage leasing activities, property maintenance, and administrative tasks seamlessly. This position offers a unique opportunity to contribute to an industrious office environment and also use one's own initiative to problem solve to keep properties rented and maintained. The position expects a strong commitment to quality and professional work.

Responsibilities

• Collaborate with owner and maintenance team to manage day\-to\-day property operations, including leasing, rent collection, and tenant communication to foster positive relationships, ensure tenant satisfaction, and help with conflict resolutions should they occur
• Coordinate property maintenance by scheduling repairs, scheduling inspections, and communicating between maintenance team and residents
• Oversee leasing activities such as showing units, processing applications, conducting background checks, and preparing lease agreements
• Monitor costs for repairs, post invoices, pay bills, prepare deposits
• Maintain accurate data entry of tenant information, rent payments, service requests, and legal documentation
• Maintain files for property expenses and improvements
• Handle legal administrative tasks related to landlord\-tenant law, Section 8 housing programs, contracts, and lease negotiations
• Support office functions including filing, phone etiquette, customer service inquiries, and maintaining organized records for audits or inspections
• Assist with marketing efforts such as online advertising, answering calls from prospective tenants, and following up with inquiries
• Report to owner the status of income, expenses, vacancies, and tenant conflicts
• Maintain insurance records, renewals, and payment
• Enter payroll
• Keep records for vehicle and equipment repairs and license renewals.
• Any other tasks deemed necessary by management

Qualifications

• Proven experience in property management or sincere desire to learn
• Education or formal training in business administration
• Office Assistant with 3\+ years experience including data entry, filing, phone etiquette, and general administrative support
• Proficient in Microsoft Office Suite (Work, Excel, Outlook) and QuickBooks Enterprise
• Strong customer service skills with the ability to handle conflict management professionally and negotiate effectively
• Excellent organizational skills with strong attention to detail in documentation and record keeping
• Ability to multitask efficiently in a fast\-paced environment while maintaining a positive attitude
• Excellent communication skills \- written, verbal, email, phone, and in person
• Time management
• Initiative to develop new procedures as needed
• Bilingual is a PLUS!

Pay: $18\.00 \- $20\.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person