Administrative Assistant/Case Technician

Overview

UPCAP is currently seeking applications for a full\-time Administrative Assistant/Case Technician at our Marquette location. This position can be remote or from the office, based on work requirements.

Position is responsible for:

• Provide support to the Marquette Care Management staff by performing ongoing data entry and maintenance in the appropriate system.
• Bill processing and verification.
• Daily organization and operations of the Care Management office (assisting with phone calls, filing, chart set up, etc)

Minimum Requirements

• Candidate must possess a minimum of a High School Diploma, an Associate's Degree in Human Services, or Office Information Systems preferred
• A minimum of two years of experience working in a business office or medical office setting
• Excellent customer and communication skills
• Strong knowledge of databases, Microsoft Office products, and Internet communications
• Have the ability to work effectively with detailed and confidential information
• Working knowledge of health\-related service delivery systems and community requirements

Applicants must pass a criminal background check and have a valid driver's license with proof of insurance. Position includes a competitive wage with a full fringe benefit package. Interested individuals are encouraged to mail their cover letter, resume, and application to: Terry LaFave, P.O. Box 606, Escanaba, MI 49829\. A printable application is available at www.upcap.org.

Deadline to apply: April 16, 2026

UPCAP is an equal opportunity employer.

Job Type: Full\-time

Pay: $18\.00 \- $20\.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 2 years (Preferred)

Work Location: Hybrid remote in Marquette, MI