Assistant Director Orientation and Family Programs

### Please see Special Instructions for more details.

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Required documentation includes all of the items listed below.

• Attach a detailed
cover letter in which you explain *how
• you meet each of the required qualifications \[and preferred qualifications, if applicable]. It is preferred that you provide the information in a bulleted list or as a table within your cover letter.
• Attach a chronological
resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
• Complete the
online application form and respond to the online questions, if applicable.

* Mission Statement Response \- EWU’s mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first\-generation, Pell\-eligible students. How would you contribute to this mission?

• Please do not upload resumes that include photos of yourself.

Posting Details

• -------------------

Posting Details

Position Title Assistant Director Orientation and Family Programs

Posting Number 2026011EP

Position Information

Working Title Assistant Director Orientation and Family Programs

Classification Code 1384

RCW Exemption Criteria 17 \- Managerial

EWU Position Number E99751

FLSA Exempt \- Administrative

Bargaining Unit None

% Full Time 100

Salary / Wage Range 108AE

Salary Information

The salary for this position is $60,301 minimum salary up to $65,000\. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Anticipated Start Date TBD

Term of Appointment 12 months/year

Location Cheney, WA

County Spokane

Project Description

Project Duration

Background Check Yes \- Both

Responsible HR User Saundra Godin

Responsible HR User Email address sgodin@ewu.edu

Position Details

Job Summary

Reporting to the Director of Orientation \& Family Programming (OFP), the Assistant Director of OFP is responsible for managing an exemplary program of new student orientation and transition programs designed to integrate students into the university community, promote retention, and facilitate academic success.

The Assistant Director of OFP will select, train, and supervise graduate students and undergraduate student staff. In addition, under the oversight of the Director of OFP, the Assistant Director will manage program budgets and be responsible for all OFP student communications and publications, including the utilization of communication software such as Slate, etc.

The Assistant Director will lead efforts to ensure accurate coding and tracking of student participation and survey administration in order to assess and enhance educational and developmental programming for incoming students and their family members while maintaining the high\-quality delivery of important transitional services. The Assistant Director will work closely with staff in Admissions, Student Affairs, Center for Academic Advising \& Retention, Advancement \& Alumni relations, and all of the university’s colleges. During peak orientation season (typically, the summer months of May – September), this position will include extended work hours and weekend assignments. Otherwise, the responsibilities of this position are generally carried out during normal working hours.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $60,301 (minimum) up to $65,000\. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits\-briefing/benefits/insurance/

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

About Eastern Washington University

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state\-funded four\-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands\-on learning that leads to in\-demand careers. EWU’s 300\-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy\-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college\-bound students. The honor recognizes Eastern as a ’24\-’25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement

At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Equal Opportunity Statement

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

Conditions of Employment

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16\. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees must comply with EWU Immunization Policy 602\-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This is an Administrative Exempt position and is covered by EWU Policy 406\- 01, Exempt Employment: https://inside.ewu.edu/policies/knowledge\-base/ewu\-406\-01\-exempt\-employment/

After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Physical DemandsContact Saundra Godin in Human Resource Services at sgodin@ewu.edu to obtain a copy of the Essential Functions Analysis, which will describe conditions of employment, such as physical demands.

Pre\-Placement Physical No

Hearing Test No

Medical Monitoring Post Hire No

Protective EquipmentUniversity, local, regional and state mandates for public and personal protection should be followed as needed.

Required Qualifications

• Bachelor’s degree.
• Two (2\) \+ years’ in a college or university environment.
• Demonstrated experience in working with new student orientation and transition programs.
• Understanding of student development best practices.
• Demonstrated ability to effectively develop and execute communications to a broad and diverse audience.
• Ability to participate in evening and weekend events.
• Ability to effectively manage multiple priorities, pay attention to detail and produce desired results.
• Advanced computer skills to include: Microsoft Office Suite and SCT Banner (or equivalent).
• Demonstrated commitment to fostering an inclusive environment built upon cultural humility, respect for equity and social justice.
• Excellent interpersonal skills.
• Excellent written and oral communication skills, and listening skills.
• Ability to work effectively with students, faculty, staff and administrators.
• Demonstrated organizational, project management and analytical skills.
• Ability to carry out assignments independently and exercise good judgement.
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

Preferred Qualifications

• Master’s degree in Student Personnel Administration, Counseling, or related field.
• Two (2\) years of experience working with an orientation office.
• Experience using customer relationship management system (CRM) such as Slate.
• Supervisory experience
• Membership or involvement in professional organizations such as NODA, NASPA, ACPA.
• Bilingual (Spanish preferred).

Other Skills and Abilities

Work Schedule Type Regular

Work Schedule

Monday – Friday; 8am – 5pm; schedule varies during specific times when events and services are offered including during early mornings, weekday evenings and nights, and weekends as needed.

Posting Date 03/02/2026

Open Until Further Notice No

Closing Date 03/30/2026

Screening to Begin 03/31/2026

Special Instructions to Applicants

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Required documentation includes all of the items listed below.

• Attach a detailed
cover letter in which you explain *how
• you meet each of the required qualifications \[and preferred qualifications, if applicable]. It is preferred that you provide the information in a bulleted list or as a table within your cover letter.
• Attach a chronological
resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
• Complete the
online application form and respond to the online questions, if applicable.

* Mission Statement Response \- EWU’s mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first\-generation, Pell\-eligible students. How would you contribute to this mission?

• Please do not upload resumes that include photos of yourself.

Application Types Accepted Profile

Job Duties

% of Time 45

Responsibility / Duty

Program Development and Administration

• Assist in the development of New Student Orientation programs; examples include New Student Orientation, Welcome Week, and Winter/Spring Orientations.
• Manage the planning, documentation, and implementation of New Student Orientation Programs.
• Connects students with faculty, staff, and current students, and facilitates a series of programs to support students’ development and success.
• Management of communications tools such as Slate, Mongoose, WordPress, Eblasts, online modules using Canvas or other resources, and on\-campus programs.
• Collaborates with key stakeholders on and off\-campus to implement and maintain high\-quality student\-centered programs and resources.
• Manage program budgets.
• Utilize best practices in event management such as communication, risk management, event flow, learning outcomes to execute key behind the scenes administration of events.
• Facilitate and negotiate contracts with outside performers and vendors.
• Assist in the signature events for Family initiatives.

Essential Function Indicator Yes

% of Time 30

Responsibility / Duty

* Assessment

+ Assist in the design of all student communications based on specific populations and events.

* Slate

+ Manage events via the Slate system\- including Slate registration and portals

+ Manage all communications via the Slate system

+ Copyright all communications via drip system and ad hoc on the Slate system

+ Run various queries and reports via the Slate system

* Website

+ Manage, update, and format website based on the time of year and upcoming events

+ Create content and language surrounding website

* EagleSync/Social Media

+ Upload all content for Welcome Week schedule on to the app

+ Collaborate with campus partners for any particular requests

+ Create and execute communication plan for PUSH notifications via the app

Essential Function Indicator Yes

% of Time 10

Responsibility / Duty

Assessment

• Assist in the development of departmental goals and student learning outcomes.
• Ensure timely and accurate data entry for reporting purposes. Ensure very high student and family participation in surveys. Assist in analysis of both data and survey responses, make recommendations as needed.
• Monitors student participation tracking data.

Essential Function Indicator Yes

% of Time 10

Responsibility / Duty

Supervision

• Directly supervises and mentors an undergraduate student(s) as the Orientation Coordinator(s)\-spring quarter through late summer.
• Directly supervises and mentors a team of approximately 25\-30 undergraduate and graduate student staff members.
• Oversees and develops all hiring/training/evaluation processes.

Essential Function Indicator Yes

% of Time 5

Responsibility / Duty

Committees \& Other Duties

• This position will serve on university committees as needed.
• Engage in membership or involvement in professional organizations such as NODA, AHEPPP, and NASPA.
• Perform other duties as assigned.

Essential Function Indicator Yes

Posting Specific Questions

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Required fields are indicated with an asterisk (\*).

Applicant Documents

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Required Documents

• Cover Letter
• Resume
• Mission Statement Response

Optional Documents

• DD214 Form