About Us
We are a dynamic real estate team based in Castle Rock, Colorado, operating with a modern, systems\-driven approach. Our team of five active agents thrives on streamlined processes and data\-driven client relationships. We’re looking for an exceptional Operations Coordinator to join us and help scale our business through smart systems, efficient processes, and strategic client relationship management.
The Role
We’re seeking an Operations Coordinator to serve as the backbone of our business operations. This is a unique position that blends strategic systems thinking with hands\-on execution. You’ll work closely with our leadership to identify inefficiencies, build scalable processes, and ensure our client relationship management system works as a competitive advantage. This role offers a clear path to full Operations Manager status for the right person.
Key Responsibilities
Systems \& Process Development
Analyze current workflows, identify bottlenecks, and design efficient systems that allow our team to focus on what they do best. Think of yourself as our operational architect — always asking how we can do things smarter, not just faster.
Client Relationship Management (Lofty CRM)
Own the strategic oversight of our Lofty CRM system. This means identifying high\-value leads, mapping follow\-up cadences, analyzing conversion opportunities, and ensuring no prospect falls through the cracks. Partner with agents to optimize lead nurturing systems that produce results.
Operational Support \& Coordination
Handle a variety of tasks that keep our business running smoothly — scheduling coordination, communication management, administrative support, and ensuring deadlines are met across the team.
Field Support as Needed
While your primary focus is office\-based and remote, you’ll occasionally handle business errands and field coordination as needed.
Remote Team Collaboration
Work seamlessly with our virtual assistant, managing communication across time zones and ensuring projects stay on track. Strong remote collaboration and clear communication are essential.
What We’re Looking For
* Strategic Thinker: You naturally see opportunities for improvement and can design systems that scale. You’re comfortable with ambiguity and excel at creating structure where there isn’t any.
* CRM Proficiency: Experience with real estate CRM systems is a major plus. You understand how lead management translates to revenue and can spot conversion opportunities.
* Organized \& Detail\-Oriented: You manage multiple priorities without dropping the ball. You’re the kind of person who creates systems to prevent problems before they happen.
* Problem Solver with Initiative: You don’t wait to be told what to do. You identify issues, propose solutions, and execute with minimal oversight.
* Remote Collaboration Skills: You communicate clearly, manage your time independently, and thrive in a distributed team environment.
* Flexible \& Resourceful: You’re comfortable with varied responsibilities and can pivot between strategic work and hands\-on tasks without frustration.
Bonus Skills
- Familiarity with Client Relationship Management platforms
- Experience designing business processes or workflows
- Project management experience
The Details
Position Type: Part\-time initially, with clear opportunity to transition to full\-time for the right candidate
Location: Primarily remote with required office time in Castle Rock, Colorado
Reports To: Team Lead
Why Join Us
You’ll have direct impact on how our business operates and scales. This isn’t a traditional admin role — it’s a partnership with leadership to build something smarter. As we grow, so does your role and responsibilities.
Ready to Apply?
If you’re someone who gets excited about systems, loves solving problems, and can wear multiple hats, we’d love to hear from you. Send your resume, a brief cover letter explaining why operations management excites you, and one example of a system or process you’ve improved.
Job Type: Part\-time
Pay: From $25\.00 per hour
Expected hours: 20 per week
Work Location: Hybrid remote in Castle Rock, CO 80104