Equal Rights Office Manager

Introduction

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Do you have an administrative background with strong communication, interpersonal, and leadership skills? Use your skills to help protect worker rights in Wisconsin as an Equal Rights Office Manager in Milwaukee.

The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee\-friendly and inclusive work environment, work\-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. Apply now to find out why there's so much to love about working for Wisconsin.

This position is located in our Milwaukee office (819 N. 6th St.). The person hired into this position may request to work up to one day/week remotely.

This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term).

Position Summary

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Key responsibilities of this position include:

• Serve as the primary liaison in administering the Division’s contract with the US Equal Opportunity Commission (EEOC).
• Work closely with the EEOC’s state and local coordinator to ensure compliance with the requirements of the EEOC contract.
• Review, analyze, and submit cases and all required documentation to the EEOC.
• Code and enter the data from the complaint form into the Civil Rights Information System (CRIS) program.
• Disseminate information to the parties of a complaint.
• Supervise program support staff in Milwaukee, ensuring that the staff is productive, efficient and cross trained.
• Serve as office manager, including monitoring inventory, purchasing supplies, and ensuring the overall efficiency of the office.

To learn more, please review the position description.

Salary Information

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Starting pay is between $28\.00 and $33\.00/hour ($58,204 \- $68,640 annually), depending on qualifications, plus an exemplary benefits package:

• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options (2026 rates start at $45/month for single and $111/month for family coverage).
• Other great insurance options (dental, vision, life, and more).
• A top\-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.

Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness.

Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!

The classification title for this position is Program Assistant Supervisor\-Advanced (schedule 81, range 04\). A 12\-month probationary period will be required. This position is considered exempt under the Fair Labor Standards Act.

Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

Job Details

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Remote work: This position offers a hybrid remote work schedule. Employees with hybrid\-remote work arrangements are generally expected to work within the state of Wisconsin. High\-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.

Criminal histories: We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.

Eligibility to work in United States: Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant completing the I\-9 upon hire.

Qualifications

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The qualifications listed below will be evaluated in the first step of the selection process and should be clearly described in your resume/letter of qualifications.

You need to have the following experience:

• Serving in an administrative support role involving a wide array of administrative tasks.
• Using standard office software in a business setting (e.g. Microsoft Office suite or similar).
• Communicating complex information to external customers (e.g. explaining policies, laws, or similar).
• Providing staff or project leadership (e.g. assigning/monitoring work, ensuring deadlines are met, mentoring, status reporting, or similar).

Any of the following experience would be nice to have:

• Serving in a supervisory role.
• Using a switchboard to handle multiple incoming calls.
• Serving as a liaison between an organization and an external agency.
• Applying knowledge of legal practices and procedures, particularly related to equal opportunity law.

Additional qualifications may be evaluated in subsequent steps of the selection process.

How To Apply

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Note: If you are viewing this posting on an external site, please visit Wisc.Jobs (search 20022\) to complete your application.

To apply, click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. Please review this additional guidance on developing your resume and letter of qualifications (including a template) as you prepare to apply.

Please see the Frequently Asked Questions for general Wisc.Jobs user information and technical assistance.

* Technical issues: if you encounter issues submitting your on\-line application (e.g. signing in or uploading a resume), please email the Wisc.Jobs Help Desk at wiscjobs@wisconsin.govor call (608\) 267\-1012 (Monday \- Friday, 7:45am – 4:30pm).

* Position questions: if you have questions about the position or this recruitment (e.g. projected start date, skills needed, etc.), please email Lisa at LKBJobs@dwd.wisconsin.gov.

Please note that once you submit your application, you will not be able to update your materials.

What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview.

DWD values a diverse workforce and is an equal opportunity and affirmative action employer. Veterans, women, people of color, LGBTQIA\+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to applicants and employees with disabilities.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service\-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non\-Competitive Appointment program.

Deadline to Apply

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Application materials must be submitted by 11:59 PM (central standard time) on Thursday, February 26, 2026.