Operations Assistant

Summary: The Operations Assistant plays a critical role in supporting the day\-to\-day operations of the Douglas County Chamber and Elevate Douglas Economic Partnership, ensuring a professional and welcoming front\-office experience while providing administrative and operational support to leadership, members, and partners. This role is ideal for a highly organized, service\-oriented professional who enjoys working in a fast\-paced, mission\-driven, and collaborative environment.

Essential Duties and Responsibilities

Administrative Support

· Provide administrative support to leadership, including calendar coordination and email and phone communications.

· Support the preparation, organization, and distribution of materials for monthly Board of Directors meetings, including electronic communications, meeting minutes, and required public notices.

· Maintain strict confidentiality when handling sensitive and confidential information.

Operations Management \& Support

· Serve as the primary front office contact, managing a high volume of in\-person, phone, and email interactions while ensuring a professional, welcoming, and positive experience for members, partners, and guests.

· Coordinate membership support and communication activities, including preparation of mailings, responding to inquiries, and ensuring accurate and timely data entry.

· Provide database support and updates to assist with member inquiries and internal reporting needs.

· Maintain conference room reservations and related agreements.

· Assist with data entry, proofreading, filing, and mailing production.

· Support meeting and event logistics, including room setup, breakdown, and ordering meals as needed.

· Support office maintenance requests under the guidance of leadership.

· Maintain, track, and order office supply inventory.

· Support the management of file organization and document retention, including board minutes, contracts, leases, and other legal or operational documents.

Membership Support \& Communication

· Support member onboarding processes for new members and investors.

· Assist with member retention activities and outreach efforts.

· Support logistics and coordination of the Ambassador program.

· Provide administrative support for member communications and engagement initiatives.

Additional Responsibilities

· Perform other administrative duties and special projects as assigned.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict other tasks that may be assigned.

Knowledge, Skills and Abilities

The successful candidate may come from a variety of professional backgrounds and should demonstrate the following knowledge, skills, and abilities:

· Preferred minimum of three years’ experience in a professional office or administrative environment.

· Highly organized and detail\-oriented, with the ability to manage multiple priorities, meet deadlines, and maintain strong follow\-through.

· Service\-oriented and professional, with the ability to interact confidently and effectively with senior leaders, members, partners, and stakeholders.

· Strong collaborative skills, with the ability to work effectively as part of a team and support cross\-functional initiatives.

· Technology proficient, with experience using office productivity tools, databases, and content management systems (CMS), or a willingness to learn.

· Excellent written and verbal communication skills, including professional business correspondence.

· Positive attitude, adaptability, and a willingness to learn and take on new responsibilities as needed.

Qualifications

In order to successfully perform this job, the applicant must be able to adequately carry out each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential duties.

Additional Preferred Skills

· Microsoft 365 Suite applications, including Word, Excel, PowerPoint, Teams, and Outlook

· Membership or non\-profit CRM database management (preferably ChamberMaster)

· Electronic file sharing systems such as Dropbox or SharePoint

· Video meeting applications such as Zoom or WebEx

· Must have and maintain a dependable vehicle with proof of license and insurance, as occasional local travel may be required for errands, meetings, or event support

The Douglas County Chamber is an equal opportunity employer, a drug\-free workplace, and an E\-Verify participant. All employment is contingent upon the successful completion of a background check. The Douglas County Chamber is a high\-performance, mission\-driven, and strengths\-based organization. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer a comprehensive compensation and benefits package.

Pay: $18\.00 \- $21\.00 per hour

Expected hours: 40\.0 per week

Benefits:

• Paid time off
• Professional development assistance

Application Question(s):

• Please submit your desired hourly pay range.

Work Location: In person