Summary:
Responsible for planning, organizing, staffing, training and directing the activities of the transportation department to meet customer needs and satisfy company objectives. Monitors dispatch activities to ensure timely delivery of products and effective response to customer requests, problems, and requirements. Develops effective communication with customers and other fundamental areas of the company.
Responsibilities:
- Ensure constant communication with the associates so that the needed information is passed on to the different groups to accomplish daily to annual tasks and goals.
- Assigns, directs, monitors, and ensures proper completion of tasks for dispatchers, drivers, and transportation clerks. Motivates employees to ensure that the predetermined productivity, cost, and quality standards are achieved.
- Under the direction of the manager, responsible for consistency in the performance management of all personnel which includes evaluations and all levels of progressive discipline. Develop, coach, and cross\-train direct reports while encouraging individual growth towards confidence and independent work habits.
- Monitor and manage driver performance metrics including revenue, hours, MPG, on\-time delivery, and safety compliance.
- Oversee an operation of 20\-40 daily routes
- Ensures proper use of the e\-log system with regards to tracking and communication.
- Navigates WMS and TMS to troubleshoot problems.
- Ensure compliance with all State and Federal laws and regulations.
- Identify and/or solve operational issues by implementing ideas to improve operation efficiencies and LEAN initiatives, strengthen team unity, goals, productivity, and results.
- Maintain open and effective communication within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.
- Create an environment of trust and open communication that allows the associates’ voices to be heard by building strong relationships and fostering a collaborative and inclusive work environment.
- Minimum of 4 years’ experience in a Class\-A dispatch environment for both local drivers in a 3PL environment.
- Minimum of 2 years of supervisor experience managing drivers and dispatchers in a mid\-to\-large scale trucking operation.
- Recent (in the last 5 years) LA/LB Port dispatching experience strongly preferred.
- Must be able to work weekends/holidays as needed. (Weekend work would be remote.)
- TMS experience required. Truck mate TMS experience preferred.
- Proficient at MS Word, MS Excel, Outlook.
- Strong interpersonal, communication, organizational, and problem\-solving skills
- Flexible to meet changing demands and able to juggle many tasks simultaneously in a busy environment.
- Excellent follow\-through on commitments/deadlines.
- Must show initiative, strong attention to detail, and time management skills.
- Must be adaptable, follow and issue directions, and maintain organized work processes.
- Possess critical thinking, judgement, listening, and reasoning skills.
- Works well in a team environment: train co\-workers, cover in times of absences, communicates and resolves issues with all necessary parties (customers, upper leadership, etc.), assist with the workload as needed, etc.
- Regular and satisfactory attendance and punctuality are a must.
- Receives feedback in a positive manner with a willingness to learn
- Merit increases for performance
- Paid Time Off
- Low medical, dental, and vision premiums for you and your family – Company covers 70%
- Employee Stock Ownership Plan (ESOP). Employees own 42% stock in the company.
- 401k with company matching
- Paid Life Insurance and AD\&D.
Experience Required:
Additional Benefits:
Who We Are:
States Logistics Services, Inc. is a third\-party logistics company (3PL) specializing in all aspects of supply chain management. Started in 1958, as a warehousing and trucking company with two customers, we have since grown to a fully integrated provider of third\-party logistics services with an extensive client base. States Logistics currently has a combination of 11 warehouses in Southern California and Arizona servicing a wide range of industries. Our focus on service and operational execution has enabled us to be rated the "Best of the Best" within our customers' distribution networks. As an ESOP (Employee Stock Ownership Plan) organization our employees are the shared owners of the company and are dedicated to delivering exceptional levels of service to our customers.
States Logistics Services, Inc. is an equal opportunity employer. Must be able to successfully pass a background.