Receptionist / Office Assistant (Full\-Time \| Training Provided)Compensation \& Benefits
- $36,000\.00\-$45,000\.00 annual base pay
- Salary plus commission/bonus opportunities when fully licensed and trained
- No cold calling
- Simple IRA with 3% employer match
- Group Life Insurance benefits
- Paid time off (vacation and personal/sick days)
- 9–12 paid holidays annually, including your birthday
- Stable, professional office environment
- Valuable experience and opportunity for advancement
- Welcome and assist customers in person and by phone
- Schedule appointments and manage basic office communications
- Answer questions and route inquiries to team members
- Help update customer records and process payments
- Provide a positive first impression for the office
- Support general administrative and office tasks
- Friendly, professional, and reliable
- Comfortable speaking with people in person and on the phone
- Strong communication and organizational skills
- Detail\-oriented with basic computer skills (Microsoft Office / general office software)
- No prior insurance experience required
- Must be able to obtain a Property \& Casualty insurance license within 30 days of hire (we assist with the process)
* 35\-hour work week — Monday through Friday (8:00 AM – 4:00 PM)
Role Overview
Ed Randolph \- State Farm Agency in Fairbanks, AK, is seeking a friendly and dependable Receptionist / Office Assistant. We are looking for a friendly face to join our team.
This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills from a well\-established State Farm Agent and team. No insurance experience is required; we provide full training and support.
Responsibilities
Qualifications \& Licensing
About Our Office / Agency
Ed Randolph – State Farm Insurance Agency is a well\-established local office serving the Fairbanks community since 1983\. We are a team\-focused office with dedicated staff members and a long history of helping customers manage everyday risks and achieve their goals.
We value reliability, professionalism, and a willingness to learn, while maintaining a friendly and supportive workplace. If you enjoy working with people, want to grow your skills, and be part of a positive team, you’ll feel right at home here.
Office Location:
1007 Aurora Dr., Fairbanks, AK 99709
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.