Medical Assistant and Virtual Receptionist - MedSpa

Medical Assistant and Virtual Receptionist – Chester Skin \& Wellness Chester, NJ \| Part\-Time \| On\-Site About Us Chester Skin \& Wellness is a premier medspa in Chester, NJ, dedicated to helping clients look and feel their best through advanced aesthetic treatments and personalized care. Our team is passionate about providing high\-quality service in a welcoming, professional environment. We are looking for a part\-time Medical Assistant with prior medspa experience to support our provider, an MD with over 20\+ years of aesthetic experience, and help deliver an exceptional client experience. The Role This position is ideal for someone who thrives in a client\-facing, fast\-paced environment and has hands\-on experience in a medspa or aesthetics setting. As a Medical Assistant at Chester Skin \& Wellness, you’ll play a critical role in ensuring treatments run smoothly, clients feel cared for, and the clinic operates efficiently. In addition to supporting aesthetic treatments, this role will include virtual receptionist and social media responsibilities during the employee’s scheduled working hours. When not assisting with patients, the Medical Assistant will help answer incoming calls, schedule appointments, support day\-to\-day administrative tasks, and contribute to the clinic’s social media and digital marketing efforts. The successful candidate will be expected to become highly familiar with our service offerings, pricing, promotions, and booking system in order to confidently answer patient questions and effectively convert incoming calls into booked appointments. The candidate should also be comfortable creating and editing basic social media content, including using Canva to create graphics, promotional materials, Instagram/Facebook posts, and other marketing content. Experience creating content for a business, healthcare practice, medspa, beauty, or wellness brand is a strong plus. ResponsibilitiesClinical / Medical Assistant Assist providers with aesthetic procedures and treatments Prepare treatment rooms and ensure equipment/supplies are stocked and sanitized Perform intake duties including medical histories, consent forms, and client preparation Provide post\-treatment instructions and support client education Maintain a clean, welcoming, and professional environment Virtual Receptionist / Patient Experience Answer incoming phone calls during scheduled working hours and serve as a virtual receptionist for the clinic Become familiar with our services, pricing, promotions, and booking system to effectively answer questions and schedule patients Convert incoming inquiries into booked appointments through strong communication and customer service Help manage patient questions and provide accurate information regarding treatments and pricing Assist with appointment scheduling, confirmations, and other administrative tasks as needed Social Media \& Marketing Assist with the clinic’s social media presence throughout the week during downtime Create and edit social media content using Canva, including graphics, promotional posts, educational content, and other marketing materials Help capture photos and short\-form video content at the clinic for Instagram, Facebook, and other social platforms Assist with filming providers, treatments, products, and behind\-the\-scenes content when appropriate Help develop and organize content ideas, promotions, and social media campaigns Assist with maintaining a consistent and professional brand presence across social media Participate in social media initiatives and other local marketing efforts as needed Who You Are A people person – warm, friendly, and patient\-focused Experienced in aesthetics/medspa procedures and comfortable supporting treatments Confident and professional on the phone with strong communication and customer service skills Detail\-oriented and organized – you thrive on keeping things running smoothly Tech\-savvy and comfortable using booking software, EMR systems, Canva, social media platforms, and other digital tools Able to quickly learn and confidently communicate our treatment menu, pricing, and promotions Comfortable creating basic social media content and using Canva Creative and willing to be in front of or behind the camera when helping create content Able to adapt in a fast\-paced, growing medspa environment Passionate about skincare, aesthetics, wellness, and social media Comfortable balancing clinical, administrative, customer service, and marketing responsibilities Qualifications Prior medspa experience required (Medical Assistant or aesthetic support role) Certification or relevant training as a Medical Assistant strongly preferred Knowledge of skincare treatments, injectables, and laser procedures is a plus Strong communication skills and a professional demeanor Prior experience with patient scheduling, phone reception, or booking software is a plus Experience with Canva and social media content creation strongly preferred Experience managing or creating content for a business, medspa, healthcare, beauty, or wellness brand is a plus Compensation \& Benefits Competitive hourly compensation based on experience Opportunity to earn additional commission\-based compensation on retail skincare and other products sold to patients Flexible, part\-time schedule Discounts on treatments and services Hands\-on experience in a growing aesthetic medical practice Opportunities for professional development and expanded responsibilities Why Join Chester Skin \& Wellness Be part of a supportive, collaborative team focused on exceptional client care Work directly alongside an MD with 20\+ years of aesthetic medicine experience Gain hands\-on experience across a variety of aesthetic treatments Play an important role in the growth of a rapidly expanding medspa Opportunity to develop both clinical, customer\-facing, and marketing skills Gain experience in medical aesthetics, patient acquisition, social media, and digital marketing Flexible, part\-time schedule * Employee discounts on treatments and services Job Type: Full\-time Pay: $17\.50 \- $22\.50 per hour Work Location: In person