Operations Manager

About Let Grow Let Grow is a nonpartisan, nonprofit organization on a mission to restore independence and resilience to childhood. We work with schools, communities, policymakers, and families to give kids the chance to do more on their own — because independence builds confidence, problem\-solving skills, and mental health. Let Grow is a small, fully remote team with big national impact. Position Summary Let Grow is seeking a highly organized and self\-directed Operations Manager to serve as the operational backbone of our remote team. This is a generalist role for someone who thrives on keeping systems running smoothly and loves solving problems across HR, finance, fundraising operations, technology, and compliance. The role partners closely with a contracted bookkeeper who handles day\-to\-day QuickBooks entry and monthly reconciliations, freeing the Operations Manager to focus on financial reporting, restricted fund tracking, fundraising documentation, and nonprofit compliance — all in service of freeing up mission\-focused leadership to do their best work. Key Responsibilities Finance \& Administration Oversee organizational financial reporting and budget monitoring in partnership with the Executive Director Track and report on restricted donations and grant\-funded projects in QuickBooks Online, ensuring accurate fund coding and compliance with donor restrictions Partner with Let Grow's contracted bookkeeper, who manages day\-to\-day bookkeeping and monthly reconciliations, reviewing records for accuracy and flagging discrepancies Manage staff credit card workflows and expense reimbursement processes Coordinate with the contracted bookkeeper, external accountants, and auditors on financial reporting and audit preparation Oversee vendor contracts, insurance renewals, and organizational registrations HR \& People Operations Administer payroll and benefits through Gusto, including onboarding, offboarding, and ICHRA administration Maintain and update the employee handbook and HR policies to reflect remote workforce practices and state\-specific requirements Manage independent contractor agreements and compliance Support hiring processes, including job postings, candidate coordination, and offer letter preparation Serve as a resource for staff on HR policy questions Fundraising \& Development Support Manage fundraising documentation, donor records, and gift tracking primarily through Salesforce Support development communications, including donor correspondence, acknowledgment letters, and campaign or appeal tracking Maintain data integrity and generate reports within Salesforce to support fundraising and development activities Coordinate with the Executive Director on donor stewardship documentation and reporting needs Technology \& Systems Administer and maintain Google Workspace accounts, permissions, and integrations for all staff Serve as Asana administrator: manage workspace structure, templates, permissions, and ongoing updates across the organization Manage organizational tools and SaaS subscriptions, including license tracking and renewals Support Salesforce CRM administration and data integrity organization\-wide Maintain cybersecurity practices and enforce organizational IT policies across a distributed team Troubleshoot day\-to\-day technology issues and coordinate with external vendors as needed Project \& Team Coordination Manage organizational projects and team workflows in Asana, including task tracking, deadline management, and process documentation Maintain internal documentation, SOPs, and shared knowledge resources Support board meeting preparation, including materials and minutes Provide executive support to the Executive Director as needed Compliance \& Governance Manage state charitable registrations and renewals across all states where Let Grow operates or fundraises Support the annual independent audit, including preparing schedules and documentation and liaising with auditors and the contracted bookkeeper Track organizational compliance deadlines, filings, and required renewals Maintain compliance documentation and a compliance calendar Required Qualifications 3\+ years of experience in nonprofit operations, administration, or a closely related role Demonstrated proficiency with Asana for project and task management, including workspace administration Working knowledge of QuickBooks Online sufficient to review financial reports and track restricted funds (day\-to\-day bookkeeping and reconciliations are handled by a contracted bookkeeper) Strong working knowledge of Google Workspace (Gmail, Drive, Docs, Sheets, Calendar, Admin Console) Excellent organizational skills with the ability to manage multiple priorities in a remote environment High degree of discretion and professionalism when handling confidential information Strong written communication skills and attention to detail Ability to work independently with minimal supervision Preferred Qualifications Experience supporting an annual nonprofit audit Experience tracking restricted funds or grant compliance Background supporting a small nonprofit or startup environment Experience managing independent contractors across multiple states What We Offer Fully remote work environment with a collaborative, mission\-driven team Salary range of $60,000–$75,000 depending on experience and location Individual Coverage HRA (ICHRA) health benefit allowance Generous paid time off The opportunity to play a meaningful role in a growing national organization working to restore childhood independence and resilience Pay: $65,000\.00 \- $75,000\.00 per year Benefits: Dental insurance Health insurance Paid time off Parental leave * Vision insurance Work Location: Remote