TSB Styling Assistant

Role Overview: As Styling Assistant you'll directly support Julie across the full TSB styling client journey — from initial inquiry through fittings and final delivery — while also keeping projects organized and moving forward. This role requires strong client\-facing skills, meticulous organization, and the ability to manage multiple projects at once. You'll receive training on our services and processes so you can confidently represent TSB Styling. RESPONSIBILITIES 1\. Client Process \- Respond to styling inquiries \- Put together shopping itineraries and schedule store appointments \- Select pieces to show clients based on Julie's guidance on preferences and style \- Pre\-pull items in the appropriate sizing ahead of appointments \- Document purchases and receipts \- Update Styling Lookbooks with options and purchased items \- Manage client journey and proactively keep projects on track \- Coordinate fittings 2\. Client Communication \- Shadow Julie during client interactions \- Participate in Zoom meetings with clients \- Respond to client emails and texts 3\. Manage The Jul Box \-Answer client inquiries \- Book, confirm, and manage client appointments (3\-5 per week) \- Greet clients and provide a warm, welcoming experience \- Assist with item selection and try on's during the appointment \- Support fittings: assist clients, communicate pricing and timelines \- Maintain accurate client notes and records \-Keep space clean and beautiful 4\. Administrative Duties \-Manage special projects for our team \-Assist in day\-to\-day operations running the business \-Facilitate marketing efforts \-Managing travel arrangements \-Data entry and file organization \-Scheduling team meetings \-This is a NYC based in\-person role \- 3\-5 years of of styling, luxury retail or bridal experience a must \- Experience supporting or assisting a stylist, personal shopper, or wardrobe consultant preferred \- Strong communication skills and a warm, professional demeanor \- Highly organized with strong project management instincts \- Comfortable using scheduling and CRM software \- Detail\-oriented and reliable \- Small team player that is willing to pitch in where needed SCHEDULE \- 9 a.m. to 6 p.m. \- Some after hours communication when needed Pay: $67,000\.00 per year Benefits: 401(k) 401(k) matching Paid time off Education: Bachelor's (Required) Experience: Fashion retail: 3 years (Required) Ability to Commute: New York, NY 10021 (Required) Work Location: Hybrid remote in New York, NY 10021