Service Operations Specialist II (DQ)

Requisition \#: 20865 Functional Area: Audit/Risk/Compliance; Office/Clerical Employment Type: Full\-Time Work Options: Remote / Work from Home in the US \#LI\-Remote Work Hours: Tues\-Sat 8:00a\-4:30p CT Position Summary -------------------- The purpose of this position is to process client requests for Driver Qualification services in a timely and accurate manner. This position works closely with clients, vendors, and team members to meet client expectations. Job Responsibilities ------------------------ Audits driver qualification documents and drug \& alcohol information for clients. Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems. Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems. Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information. Qualifications ------------------ Experience/Education: High School Graduate or General Education Degree (GED). 1\+ years of experience in a general office setting. + In lieu, will consider a combination of experience and post\-secondary education. Experience in highly regulated industry a plus or ability to learn complex regulatory standards. Other Skills/Qualifications: Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. Strong organizational skills and attention to detail. Physical Requirements ------------------------- Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. We Protect People \& The Businesses They Run™ Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America. J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $19\.00 to $19\.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California. If you experience system\-related issues or need assistance with the online application, please call (920\) 720\-7700\. J. J. Keller \& Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Nearest Major Market: Oshkosh Nearest Secondary Market: Appleton Job Segment: Compliance, Work from Home, Consulting, Social Media, Clerical, Legal, Contract, Marketing, Technology, Administrative