IT & BUSINESS SYSTEMS MANAGER (NETSUITE, SECURITY & AUTOMATION)

POSITION OVERVIEW At AC Infinity, we're looking for a hands\-on IT \& Business Systems Manager to lead the implementation, administration, security, and ongoing improvement of our technology systems. This position will serve as a key internal technology owner, helping ensure our systems are reliable, secure, scalable, and aligned with the needs of the business. A major focus of this position will be the implementation and ongoing management of Oracle NetSuite, including ERP configuration, integrations, workflows, reporting, user access, inventory and warehouse processes, and continued system optimization. This position will also oversee the company's day\-to\-day IT infrastructure, cybersecurity, employee technology, endpoint management, and system access while identifying opportunities to improve business operations through software, automation, artificial intelligence, warehouse\-management technology, CRM systems, and other business applications. The ideal candidate will be comfortable managing technology strategically while also working hands\-on to implement solutions, troubleshoot problems, configure systems, and drive projects from concept through completion. KEY RESPONSIBILITIES NetSuite ERP Implementation and Management · Lead and/or manage the implementation, configuration, and continued development of NetSuite across the organization. · Serve as the primary internal owner and administrator of NetSuite. · Configure roles, permissions, workflows, saved searches, dashboards, reports, forms, and other NetSuite functionality. · Work with Finance, Operations, Warehouse, Sales, Customer Service, and other departments to translate business requirements into system solutions. · Improve NetSuite processes involving inventory, purchasing, order management, warehouse operations, financial workflows, CRM, and reporting. · Manage data migration, system testing, user acceptance testing, documentation, and employee training. · Manage NetSuite integrations with other internal and third\-party systems. · Coordinate with NetSuite consultants, developers, and other vendors when outside expertise is required. · Evaluate NetSuite releases and new functionality and implement improvements where beneficial. IT Infrastructure and Support · Manage the company's overall IT environment, including computers, networks, Wi\-Fi, internet connectivity, printers, servers, software, and other technology. · Manage employee onboarding and offboarding from an IT perspective, including equipment, accounts, system access, and permissions. · Maintain and administer company email, collaboration platforms, cloud applications, file storage, and other business systems. · Establish standardized hardware and software configurations across company devices. · Troubleshoot and resolve employee hardware, software, network, and system issues. · Manage IT vendors, software licenses, equipment purchasing, warranties, and technology\-related contracts. · Maintain accurate documentation of systems, configurations, credentials, procedures, and IT assets. Cybersecurity and Endpoint Management · Develop and maintain company cybersecurity policies, controls, and procedures. · Administer endpoint management, endpoint detection and security, antivirus, firewall, MFA, SSO, VPN, access\-control, and related security technologies. · Monitor company computers and systems for security threats, unauthorized applications, policy violations, and abnormal activity. · Maintain workstation monitoring and technology\-utilization systems in accordance with company policies and applicable requirements. · Provide management with appropriate system, security, device\-compliance, and technology\-utilization reporting. · Establish appropriate access permissions based on employee roles and responsibilities. · Conduct periodic reviews of user accounts, permissions, devices, and software. · Maintain backup, disaster\-recovery, and business\-continuity procedures. · Respond to cybersecurity incidents and coordinate remediation when necessary. Business Process Improvement and Automation · Work with department leaders to identify inefficient, repetitive, or manual business processes. · Research, recommend, and implement software solutions that improve productivity, accuracy, visibility, and scalability. · Improve warehouse processes through WMS, barcode/scanning, inventory control, automation, and related technologies. · Evaluate and improve CRM systems and sales/customer\-management workflows. · Identify opportunities to connect systems and eliminate unnecessary manual data entry. · Develop workflows, integrations, scripts, or automation between business applications where appropriate. · Evaluate and deploy AI tools that can improve internal workflows, reporting, analysis, customer service, operations, and employee productivity. · Establish appropriate controls for the secure use of AI and automation within company operations. · Measure the effectiveness of technology projects and continually optimize systems after implementation. REQUIRED QUALIFICATIONS · At least five years of professional experience in IT, business systems, ERP administration, or a related field. · Strong hands\-on experience administering Oracle NetSuite. · Experience participating in or leading a NetSuite implementation, migration, or major system expansion. · Strong understanding of ERP processes involving inventory, purchasing, order management, warehouse operations, and financial systems. · Experience managing company IT infrastructure and end\-user technology. · Working knowledge of networking, cybersecurity, endpoint management, access controls, backups, and business continuity. · Experience evaluating and implementing third\-party software and SaaS platforms. · Strong project\-management and organizational skills. · Ability to troubleshoot technical problems independently. · Ability to communicate effectively with both technical and non\-technical employees. · Strong ability to understand a business process, identify inefficiencies, and design a technology\-based solution. PREFERRED QUALIFICATIONS · NetSuite Administrator or other relevant NetSuite certification. · Experience with NetSuite WMS. · Experience with NetSuite CRM. · Experience with SuiteFlow, SuiteScript, SuiteTalk, REST/SOAP APIs, or NetSuite integrations. · Experience integrating NetSuite with warehouse, CRM, e\-commerce, shipping, financial, or other business systems. · Experience with MDM, RMM, EDR, SSO, MFA, and endpoint\-security platforms. · Experience managing Microsoft 365 and/or Google Workspace environments. · Experience with workflow\-automation platforms and APIs. · Experience implementing practical AI solutions within business operations. · Experience working in a warehouse, distribution, manufacturing, or inventory\-intensive environment. IDEAL CANDIDATE The ideal candidate is not simply an IT support specialist or NetSuite administrator. We are looking for someone who takes ownership of systems and actively looks for ways technology can make the company operate better. This person should be comfortable moving between strategic projects and hands\-on work—from designing a NetSuite workflow or improving a warehouse process to resolving an IT issue, reviewing a security alert, implementing a new software platform, or automating a repetitive business process. Success in this position will be measured by the reliability and security of our technology environment, successful implementation and optimization of NetSuite, and measurable improvements in company efficiency through technology and automation. AVAILABLE COMPANY BENEFITS: 401(K) Program with company match. Healthcare insurance for full\-time employees (Medical, Dental, Vision). Life Insurance for full\-time employees Long\-term disability for full\-time employees Paid Time Off Fitness Reimbursement Program Employee Discount Program Company Lunch (two times a month) Company Breakfast/Beverage (two times a month) JOB TYPE: Full\-Time PAY TYPE: Salaried: $110,000\+ a year EXPECTED HOURS: 40 Per Week \+ SCHEDULE: Day shift Monday to Friday Overtime is available LOCATION: This position will be in the City of Industry, CA 91789\. Candidates interested in employment with AC Infinity must relocate before starting work if moving from a different area. This is required. This position is an in\-person position. It is not a remote position. NOTICE FROM THE COMPANY AC Infinity is an equal\-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, or protected veteran or marital status. Pay: From $110,000\.00 per year Benefits: 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off * Vision insurance Work Location: In person