Office Manager

Office Manager – Cooling Equipment Specialist (Family‑Owned, Rapidly Growing Company) About Us Cooling Equipment Specialist is a fast‑paced, family‑owned and rapidly growing business specializing in commercial cooling equipment, installation, service, leasing, and maintenance. We pride ourselves on professionalism, responsiveness, and treating our team like family. We are looking for a highly organized, proactive Office Manager who can support our owners, technicians, and customers with excellence. Position Overview The Office Manager will oversee daily administrative operations, support the owners directly, and help streamline communication and workflow across the company. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership, and can serve as a trusted right\-hand to leadership. This position will evolve into dispatching and phone management once ServiceTrade is fully implemented. Key Responsibilities Answer and manage emails with professionalism and urgency Create estimates and proposals for customers Handle invoicing, accounts receivable, and collections Work closely with owners and technicians to coordinate jobs and priorities Provide major project support, including transitioning paper files into ServiceTrade Maintain and organize digital and physical filing systems Inventory Control Assist with scheduling, communication, and administrative needs Serve as a personal assistant to the owners, helping manage tasks, follow‑ups, and workflow Support customers with clear, friendly communication Prepare documentation, reports, and job materials as needed Contribute to process improvements as the company grows Required Skills \& Qualifications Proficiency in Microsoft Outlook Proficiency in Microsoft Office Suite (Word, Excel, etc.) Strong Excel skills (data entry, formulas, organization) High level of organization and attention to detail Ability to multitask in a fast‑paced environment Strong written and verbal communication skills Experience with invoicing, AR, or collections Ability to work closely with owners and technicians Self‑starter with strong follow‑through Ability to learn new software quickly Preferred Experience Experience with ServiceTrade (strongly preferred) Office management or administrative support experience Experience in a service‑based or technician‑driven business What We Offer Family‑owned, supportive work environment Opportunity for rapid growth as responsibilities expand Role evolves into dispatching and phone management once ServiceTrade is fully active Pay based on experience Earning potential increases with responsibility — the owners reward hard work, and the starting pay is not where you will end Stability, respect, and a long‑term home for the right person Pay: $500\.00 \- $1,000\.00 per week Benefits: Paid time off Work Location: In person