Administrative Assistant

Job Summary We are seeking a dynamic and highly organized Administrative Assistant to join our team! In this vital role, you will be the backbone of our office operations, ensuring smooth daily functions and providing exceptional support to staff and clients alike. Your energetic approach and attention to detail will help foster a productive, welcoming environment. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a thriving organization. The ideal candidate is proactive, tech\-savvy, and excels at multitasking in a fast\-paced setting. Thrive Therapy Studio is a fun, dynamic group therapy practice working with children, teens, and families. Our website for more information \- The position is hybrid and it is required to be in the office once per week. Hours will be flexible at times with some responsibilities being more time sensitive as the job progresses. Responsibilities Provide excellent customer service by responding promptly to inquiries via phone or email, offering support or directing requests appropriately Check insurance benefits and provide client superbills Help correct insurance claims and track insurance payments Communicate with clinicians regarding support provided to them Communicate with management regarding streamlining of office processes and take initiative to implement process improvements Keep EHR (Therapy Notes) client files organized and manage intake paperwork collection from online form program (IntakeQ) Assume responsibility for maintenance of office equipment (printer, paper, filling office cups and treats, etc.) Assist with filing, scanning documents, and other administrative support as requested by clinical team Assist with marketing and online presence of practice through programs such as Mail Chimp, MeetEdgar, and Instagram Assist with managing referral list for providers in the community Assist with clerical duties such as word processing, preparing reports, and handling correspondence with strong computer literacy skills Requirements Proven experience in office management or administrative support roles with strong organizational skills Proficiency in GSuite (Google Drive, Docs, Sheets, Gmail) along with familiarity with spreadsheets and data entry processes Excellent communication skills Strong computer skills including technical proficiency in productivity software and general computer literacy Exceptional time management skills with the ability to prioritize tasks efficiently in a busy environment Connects with practice’s mission and values (read more on our website here: ) Join us as an Administrative Assistant and become an essential part of our vibrant team! Your energy, organizational prowess, and dedication will help us deliver outstanding service while advancing your career in a supportive setting. Pay: From $25\.00 per hour Benefits: 401(k) 401(k) matching Flexible schedule Experience: * Customer service: 1 year (Preferred) Work Location: Hybrid remote in San Diego, CA 92121