Administrative Assistant II

University of Massachusetts
Worcester, MA, US
Posted Jul 28, 2026
Overview: POSITION SUMMARY:Under the general supervision of the Manager/Department Head or designee, the Administrative Assistant II coordinates and performs a variety of confidential and complex administrative duties independently with minimal direction. Responsibilities: ESSENTIAL FUNCTIONS: Coordinate and perform complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures. Prepare and/or update correspondence, memoranda, agendas, handouts, website updates, and reports, etc. Record, prepare, and distribute minutes Maintain calendar(s) Assist employees with onboarding, training, and answer operational questions within the scope of duties Assist with the processing of payroll, personnel action, and other human resource related forms Perform data entry and generate reports Organize information into spreadsheet format from data collection. Generate reports in preparation for analysis and graphical display from spreadsheets and databases Arrange travel logistics and coordinate schedules. Complete travel advance and authorization forms. Maintain travel records Schedule or arrange for conferences, meetings, interviews, appointments, retreats, events, or similar activities Review expense reports. Submit voucher forms with appropriate receipts and information for reimbursement Process and track documents such as invoices, payments and requisitions. Follow up on payments. Reallocate purchases when necessary Answer phones and screen calls. Provide information independently and respond to complex questions Greet visitors; ascertain their needs and provide information Review, sort, distribute, and file a variety of material. Identify priority items and route accordingly Order and maintain office and other department supplies Answer e\-mails and respond to routine correspondence Perform other duties as required. Qualifications: REQUIRED QUALIFICATIONS: HS Diploma or equivalent 5\-7 years of related experience Proficient in Microsoft Office products and software Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel Ability to prioritize and problem solve Additional Information: This position works directly with medical students coming in to the Student Counseling Service and should be comfortable in a patient/front desk environment. Preferred Candidate will have experience with patient scheduling, EMR, insurance billing and excellent scheduling /outlook skills

Job Details

Job Type

admin_data_entry

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