Patient Intake Coordinator

Gilead Health Care
Round Rock, TX, US
Posted Jun 30, 2026
We are seeking a reliable, proactive, and team\-oriented Intake Coordinator to join our growing home health team. In this crucial role, you will manage the initial patient intake process, ensure seamless transitions into our healthcare services, and serve as the primary communication bridge between patients, families, and healthcare professionals. Compensation: Competitive pay based on experience. Qualifications: Documentation: Current Texas Driver’s License. Experience: 1\+ years of scheduling experience in Home Health (Preferred). Work History: Strong professional background with excellent references. Skills: Sharp attention to detail with a strict commitment to patient confidentiality (HIPAA). Strong understanding of inpatient and outpatient care processes. Exceptional communication and interpersonal skills. Familiarity with ICD\-9 coding standards is a plus. Job Duties \& Responsibilities Manage Referrals: Answer incoming referral calls promptly and professionally. Data Entry: Accurately record and enter basic referral information into our Excel system. Insurance Verification: Verify patient insurance information and secure initial authorization for services. Coordinate Care: Communicate referral details to the Clinical Coordinator/Assistant and track case assignment responses. Process Admissions: Input customer data, admission information, and referral notes into the electronic database upon case acceptance. Manage Declinations: Professional contact referral sources if a case is declined, explain the reasoning, express gratitude, and log the details in the system. Track Capacity: Maintain an updated status of agency availability and proactively communicate this to referral sources. Administrative Support: Assist with census reporting and identify potential new referral streams. Other Duties: Perform additional operational tasks as assigned to support the team. How to ApplyIf you are a driven healthcare professional who thrives in a collaborative environment, we want to hear from you! Apply Directly: Submit your resume through this Indeed posting. Contact Us: Call Lori directly at 512\-323\-5858 to learn more about the position. Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Paid training * Vision insurance Work Location: In person

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