Front Office Assistant

About Us Monterey Dental Contours is a fee\-for\-service dental practice on Garden Rd in Monterey, providing high\-quality, patient\-focused dental care. We're looking for an organized, dependable, and personable Front Office Assistant to be the first point of contact for our patients and help keep our front desk running smoothly. Responsibilities Greet patients and visitors warmly and professionally Manage phone lines, answer questions, and schedule appointments accurately Verify insurance coverage and benefits to support smooth, accurate billing Collect and update patient information during intake, in compliance with HIPAA Maintain and organize patient records using Eaglesoft practice management software Coordinate hygiene and treatment scheduling to keep the day running efficiently Support general administrative tasks: data entry, filing, and chart updates Communicate proactively with the team about scheduling needs, gaps, and follow\-ups What We're Looking For Prior front office experience in a dental or medical setting Familiarity with Eaglesoft dental practice management software (Eaglesoft experience a plus) Comfort with insurance verification and basic dental billing concepts Strong communication skills and reliability — this role is central to how our day runs Comfortable juggling multiple priorities (phones, scheduling, patients at the desk) without losing track of details Proficiency with Microsoft Office and general computer/software skills Bilingual (English/Spanish) a plus A proactive, can\-take\-initiative mindset — someone who notices what needs to happen next rather than waiting to be told Details Part\-time Pay: $24–$28/hour, depending on experience Location: 2100 Garden Rd K, Monterey, CA Pay: $24\.00 \- $28\.00 per hour Benefits: 401(k) matching Employee discount Paid time off * Retirement plan Work Location: In person