Executive Office Coordinator

How to apply Head to HIRE.WWOFWA.COM and fill out the application. We do not respond to Indeed messages. We receive hundreds of applications per position on Indeed. If you are serious about the position, please go through our hiring page. Welcome! We are excited you found us. WindowWorks is a growing home exterior cleaning and holiday\-lighting company in the Seattle area. We service the Eastside and the I\-90 corridor out to Snoqualmie Pass. We are in growth mode (which means things can get a little chaotic), and we are looking for a highly organized, proactive, and flexible person to be our next Executive Office Coordinator. Think of this role as part Office Manager, part Executive Assistant, part general badass who keeps our operations running smoothly behind the scenes. You will be the right hand to our leadership and the backbone of our office. One day you might be streamlining our scheduling process; the next day you might be coordinating a team meeting or fielding a customer call to save the day. No two days are the same, and you will never be bored. We promise that upfront. We will also be honest: some days will be a whirlwind. If you thrive on creating order out of chaos, keep reading. What a day in this seat actually looks like You pour your coffee and sit down at your home office. You take a quick look at the schedule for the next two weeks and notice Thursday is light, so you pull up the previous\-year customer list and start a few friendly follow\-ups before the inbound rush starts. A customer texts about a cancelled job. You sort her out in two minutes and slide her into Friday. A crew lead calls from a job site with a question. A new estimate request hits the inbox. You send the quote within the hour. End of day you knock out your daily wrap\-up, hit send, close the laptop, and your evening is yours. No two days look exactly the same. What you’ll actually do Office operations Answer phones, texts, and emails with a calm and clear tone. Own the schedule like a boss. Route the crews, hit our daily revenue totals, and keep the next two weeks comfortably full. Create and send estimates using our range pricing and automated bidding system (training provided — you don’t need to know it all yet). Follow up with customers, reschedule jobs, and keep communication lines open. Stay in touch with every previous\-year customer in their matching month. Track who you reached and what they said. Update and organize the CRM so the next person who picks up the phone knows what’s going on. Help us improve systems that are clunky, overcomplicated, or outdated. Spot patterns, fix problems, make things better as we grow. Run payroll, manage document storage, etc. Executive support Be a filter for the owner’s time and mental space. Hold his calendar and his to\-do list so nothing slips through the cracks. Remind him of what actually matters today and what needs to get done. Take notes in key meetings and chase the action items afterward. Keep him from drowning in unread emails and last\-minute requests. The crew Be the friendly first call when a customer has a question or a concern, and the steady voice when they are upset. Route the work so the guys aren’t crisscrossing the county for no reason. When the owner is in the field for a few hours, handle what you can on your own and bring him up to speed when he is back. What you don’t need A fancy degree. A perfectly polished resume. You will love this job if you Make color\-coded lists for fun. Get a real kick out of inbox zero, a clean spreadsheet, or a fully booked Tuesday. Have ever been called a “lifesaver” by a team and quietly loved it. Take the initiative and see what needs to be done without being told. Communicate like a pro: clear, warm, and confident. Love helping other people win and look for ways to support. Have a sixth sense for what’s important versus what can wait. Stay calm under pressure and get resourceful when things go sideways. Have experience juggling multiple hats (small business experience is a huge plus). Can learn new software quickly. We’ll train you, but you need to be tech\-comfy. Are not afraid to fail if it means growing and learning. We celebrate this. Have, at some point in your life, alphabetized something nobody asked you to alphabetize. Bottom lines You have good, reliable internet at home. You have a quiet place to work and setup a home office during the day. You have experience with the modern Microsoft and Google Suites (Excel especially). You have some experience using AI tools (we will teach but a basic understanding and comfort is important) You have customer service work experience. You can be consistently present during business hours, M–F. Flexibility is something we’re happy to extend once trust is built. What you’ll get A full\-time, work\-from\-home position with long\-term potential. Hourly wage plus monthly performance bonuses. $25–$35/hr to start, depending on experience. Upsell bonuses based on revenue. PTO: accrual based, 2 weeks in your first year. Healthcare and dental. A real voice at the table and a hand in shaping how we grow. Rewarded for the value you create. A team that 100% appreciates and respects you, because we know you are the glue that keeps us together. A note on tech Home service businesses that are falling behind on tech are sputtering out. One part of the job that may be challenging is having the flexibility and the tech\-savviness to adapt as we add new tools that help our operations. A note on how we hire The first month is an orientation period; for you and for us. You get the full role from day one (pay, benefits, training, all of it). We have agreed up front that either of us can end the arrangement during that month if it is clearly not the right fit. We think that is the kindest way to do this, and it lets us both speak openly when something needs adjusting. Healthcare is offered on the first of the month after one month of employment. How to apply Head to HIRE.WWOFWA.COM and fill out the application. We do not respond to Indeed messages. We receive hundreds of applications per position on Indeed. If you are serious about the position, please go through our hiring page. A note from the owner We are a few super dedicated people and we have been working on building a strong foundation over the past couple of years. We are real people, and I’d like to think we are not as\-holes. We make mistakes. We learn from them. We push through the rough times together and we celebrate when we get through. We are trying to make this a more streamlined company, but you will not find a place that hides behind a bunch of formalities. We care a lot about what we are building and we care a lot about the few people we have. I truly look forward to hearing from you. — Craig Job Type: Full\-time Pay: $25\.00 \- $35\.00 per hour Benefits: Dental insurance Flexible schedule Health insurance * Paid time off Work Location: Remote