Delivery & Customer Experience Coordinator

Delivery \& Customer Experience Coordinator $22–$26 per hour \| Full\-Time \| Weekends Off \| Growth Opportunity Amini’s is a 50\+ year family\-owned luxury home furnishings company with a 4\.9\-star Google rating across thousands of reviews. We represent only the best brands in the industry and have achieved five consecutive record\-breaking growth years. We are expanding and hiring a Delivery \& Customer Experience Coordinator to play a key role in managing delivery scheduling, customer communication, and daily operational coordination from our brand\-new, state\-of\-the\-art facility. This is not just an administrative role, it is a critical position that directly impacts customer experience and operational performance. If you are organized, proactive, and want to grow with a company that promotes from within, we want to meet you. What You’ll Do Coordinate and optimize daily delivery routes Communicate proactively with customers regarding delivery timelines and service updates Manage freight and delivery claims with attention to detail Prepare service quotes and operational documentation Work closely with warehouse and delivery teams to ensure accuracy Track scheduling and performance using Excel and internal systems Identify opportunities to improve processes and efficiency What We’re Looking For Strong organizational and problem\-solving skills High attention to detail Professional and confident communication Ability to prioritize independently in a fast\-paced environment Proficiency in Excel Positive, team\-oriented mindset Experience in logistics, delivery coordination, retail operations, or office administration is preferred but not required , we are willing to train the right motivated candidate. Why Join Amini’s Guaranteed full\-time hours — we are consistently growing Weekends off Competitive base pay \+ bonus opportunities Health, Dental \& Vision insurance 401(k) with 3% company match Tuition/Education assistance Advancement opportunities — we promote from within Strong leadership (department manager with 12\+ years at the company) Brand\-new modern office and operations facility Family\-owned company with long\-term team members and low turnover We are looking for someone who wants more than a job: someone who wants to build a career and grow with a company known for excellence. Job Type: Full\-time Pay: $22\.00 \- $26\.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience: Delivery Coordination: 2 years (Preferred) * Customer service: 2 years (Preferred) Work Location: In person