Customer Service Representative

Point72
New York, New York, United States
Posted Jun 13, 2026
We’re looking for a motivated and professional Customer Service Representative to join our remote team. In this role, you’ll assist customers through email, chat, and phone communications while helping create a positive customer experience. This opportunity is ideal for someone who enjoys helping people, solving problems, and working independently in a professional environment. What You’ll Do Respond to customer inquiries via email, chat, and phone with professionalism and empathy. Assist customers with account-related questions and support requests. Provide accurate information about products and services. Document customer interactions in company systems. Escalate complex issues to the appropriate teams. Follow customer service procedures and company guidelines. Maintain a positive and respectful tone in all interactions. Help resolve customer concerns efficiently and effectively. Qualifications Required 1+ year of customer service experience Excellent verbal and written communication skills Ability to work independently in a remote environment Basic computer proficiency Strong attention to detail Reliable internet connection High school diploma or equivalent Preferred Previous remote work experience Familiarity with CRM platforms Experience with email and chat support Compensation & Benefits $28–$35 per hour Estimated annual earning potential: $58,000–$72,000 Benefits & Perks Flexible part-time scheduling Remote work opportunity Paid training Career development support Collaborative team culture Performance recognition Growth opportunities Professional and supportive work environment Why Join Us? Enjoy a flexible schedule that fits your lifestyle. Work comfortably from your preferred location. Earn competitive pay above industry averages. Build valuable customer service and communication skills. Apply today to join a team committed to delivering excellent customer experiences. Please mention the word REVOLUTIONIZED and tag RNjQuMjM2LjE1My4xNDU= when applying to show you read the job post completely (#RNjQuMjM2LjE1My4xNDU=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Job Details

Job Type

admin_data_entry

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Original job posting from: Direct_scraper

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