This position is a 12\-hour position with rotating start times as necessary with the primary shift being 6:00am\-6:30pm. Rotating shift is 9:30am\-10:00pm. This position is weekends and holidays rotating. A member of a financial services team. Performs a variety of functions with an emphasis on clerical duties. Responsibilities: 1\. Demonstrates an understanding and commitment to the philosophy and objectives of Patient Focused Care, continuous quality improvement, team interaction, and the mission and values of Genesys Regional Medical Center.\| 2\. Maintains confidentiality of hospital matters regarding patients, physicians, visitors, co\-workers, and other center members.\| 3\. Maintains patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.\| 4\. Maintains effective and quality interpersonal relationships with patients, family members, physicians, visitors, co\-workers, and other center members.\| 5\. Coordinates communications for entire unit. Answers the telephone and handles mail, fax, and pager communications to and from the unit in a friendly, courteous and accurate manner. \| 6\. Acts as a unit receptionist and information agent for patients, nursing staff, physicians, allied services, and visitors. Insures that information sharing of unit operations is maintained. Communicates concerns to management team for problem solving.\| 7\. Performs other duties as assigned.\| 8\. Registers and admits patients to the unit. Accurately enters and maintains patient information into the hospital computer systems including demographic and financial information. Assigns and verifies patient medical record numbers.\| 9\. Types and prepares various forms such as preadmission and consent forms.\| 10\. Verifies and assesses coverage on all types of encounters working with all third party payers included but not limited to: Blue Cross, HMO's, PPO's, private insurance companies, Medicare and Medicaid, and private pay patients.\| 11\. Receives and records payments for hospital and medical services rendered. Maintains petty cash fund. Balances cash drawer, prepares cash reports and bank deposits daily.\| Essential Functions: 1\) Must pass a data entry proficiency test for speed and accuracy; 2\) Proficient in medical terminology, hospital computer systems, and general office equipment; 3\) Must possess excellent interpersonal skills necessary to effectively communicate with patients, medical staff, employees, third party payers; 4\) Must possess good analytical and mathematics skills; 5\) Must have mobility skills to move room\-to\-room and between floors, including ability to assist in lifting, moving, and evacuation of patients\| Working Conditions: Work setting in patient care unit or office; may be exposed to patient illness, communicable diseases, blood, body fluid, and hazardous chemicals hazards\| Orientation Requirements: Must attend Medical Center new hire and department orientations\| The above is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive statement of duties, responsibilities or qualifications for the people so classified, nor is it intended to limit or modify in any way, the right of any supervisor to assign, direct, and control the work of employees under their supervision. The most recently dated job description on file in the Human Resources Department will be considered the official job description. Education: High school diploma or GED required. Work Experience: Prefer 12 months previous experience with admitting, registration, hospital third party coverage, insurance verification, billing, unit clerk or medical records \- Must successfully pass a medical terminology test \- Must be able to satisfactorily complete Administrative Associate Core Role Training. #### Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job\-related duties beyond those explicitly described above. #### Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers. #### Benefits The health and overall well\-being of our team members is our priority. That’s why we offer support in the various components of our team’s well\-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer\-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. #### Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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