Case Manager

Summary ----------- The position is in the Clerk's Office of the United States District Court for the Eastern District of Virginia, Alexandria Division. The case manager maintains the official case events summary on the docket sheet from opening to final disposition and performs quality control of all assigned electronic cases within established time frames. Learn more about this agency This job is open to ----------------------- ### The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties ---------- Provide frontline customer service by answering and routing incoming phone calls and assisting customers at the public counter. Provide appropriate procedural information to litigants, the public, chambers, and clerk's office staff. Assist the public in the use of computerized databases. Receive, stamp and review incoming paper case\-related documents to determine conformity with appropriate rules, practices, and court procedures. Examine all pleadings and accept those that conform to federal and local rules of practice. Check for prior or prohibited filing(s). Verify attorneys' authority to practice before the court. Serves as primary for pro hac vice applications. Accepts and processes attorney admission applications. Open civil cases in the Case Management/Electronic Case Files system (CM/ECF) upon receipt of initiating documents, such as complaints. Assign case numbers to new cases, randomly assign cases to judges, and prepare case files, by scanning, entering data, and uploading documents into CM/ECF. Route to appropriate case manager. Perform cashier duties. Collect appropriate fees and issue receipts. Secure funds in the cash register and balance cash drawer at the end of the day. Process credit card payments. Enter judgments into JIFMS financial system. Serve in a support role, including backup, by assisting the local interpreter coordinator with securing qualified interpreters for court hearings and trials. Provide outstanding customer service to the members of the interpreter community and builds a solid rapport with regularly utilized interpreters. Execute all associated functions associated with contracting interpreters and notify appropriate court staff when services are arranged. Sort, classify, and file case documents and records, including state court records. Retrieve, scan, and/or copy files for the public, court personnel, attorneys, and others. Certify court documents Maintain the integrity of the filing system by monitoring proper access to sealed records. Ensure records maintained in secure areas meet audit guidelines, by updating and maintaining the sealed log in a timely manner. Prepare and ship records to the appropriate Federal Records Center and retrieve records from the center when required. Prepare FedEx and UPS shipments in a timely manner. Post outgoing mail. May scan mail and electronically deliver to other divisions. Operate postage and other equipment, such as the mail meter, and update the meter log, as needed. Utilize various computer programs, various electronic databases, and information systems to obtain case information to respond to inquiries, track the movement of files and records, generate bar labels, and perform word processing. Operate personal computer, mailing, copying, records, and scanning equipment. Perform other operational, administrative, or technical support duties as assigned. Requirements ---------------- ### Conditions of employment Employees must be United States citizens or eligible to work in the United States. Employees will be hired provisionally pending the results of a background investigation. Employees are required to adhere to the Code of Conduct for Judicial Employees. Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit. ### Qualifications Applicants must have two years of progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical or administrative procedures. This experience must have included the demonstrated ability to apply a body of rules, regulations, directives, or laws and involved the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Experience in a court environment is preferred but not required. The successful candidate will be a people\- oriented professional who is responsible, friendly, organized and has the following: The ability to communicate effectively, exercising good judgment and tact. The ability and sincere desire to meet the public in a professional and courteous manner, work harmoniously with others in a team\-based organization, and handle confidential matters professionally. The ability to multitask, meet stringent deadlines, and be detail\-oriented; and, The ability to think critically and apply emotional intelligence in all situations. Applicants with a sincere desire to serve the public are encouraged to apply. ### Education High School graduation or equivalent required. College degree preferred. ### Additional information Positions with the United States District Court Clerk's Office are Excepted Service appointments. Excepted service appointments are at will and can be terminated with or without cause by the Court. The Court reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown; any of these actions may occur without any prior written or other type of notice. To view the full job announcement please visit here. The United States District Court is an Equal Opportunity Employer. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits ======== A generous benefits package is available and includes: A minimum of 11 paid holidays per year Paid annual leave and Paid sick leave Retirement benefits Optional participation in the Thrift Savings Plan Optional participation in choice of Federal Employees' Health Benefits Optional participation in the choice of Supplemental Dental and Vision Insurance Optional participation in choice of Federal Employees' Group Life Insurance Optional participation in the Flexible Benefits Program Optional participation in Long\- Term Care Insurance Optional participation in private long\-term disability plan Situational telework authorized Credit for prior government service Review our benefits How you will be evaluated ----------------------------- You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and support documentation to ensure you meet the basic qualification requirements. If your complete application meets the basic qualifications, it will be forwarded to the hiring official for further consideration and scored on your level of experience and competencies needed to perform the duties of the position. Required Documents ---------------------- A cover letter; Detailed resume; Application for Federal Judicial Branch Employment; and List of professional references. See 'How to Apply' for instructions. ### If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply ---------------- Applicants must submit four (4\) required documents combined into one PDF document electronically to Jobbox2@vaed.uscourts.gov. Hard and faxed copies of applications will not be accepted. Incomplete applications will not be considered. Priority review for applications received by June 28, 2026. ### Agency contact information Human Resources Phone 757\-222\-7303 Email Jobbox2@vaed.uscourts.gov Address US District Court and US Probation Office \- Eastern District of Virginia 701 E. Broad Street Richmond, VA 23219 US### Next steps Applicants who receive the highest ratings will be contacted for an interview. Other applicants will not be contacted. Overview ------------ Accepting applications Posted this week · Apply by 06/07/27 Due by 11:59 p.m. ET on June 7, 2027 Location 1 vacancy in the following location: Alexandria, VA No matching locations found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $56,478 \- $91,839 per year Actual starting salary dependent upon qualifications. Pay scale \& grade CL 25 Promotion potential 25 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full\-time Travel Required Not required Appointment type Permanent Occupations and job series * 0341 Administrative Officer Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number FY26\-25A Control number 872972600