Customer Service & Administrative Assistant

Overview LaLa Tacos is one of Southern California's leading taco catering companies. We cater private parties, corporate events, military functions, weddings, and special events throughout Southern California. We are looking for a friendly, organized, dependable person to assist the owners with customer service, event coordination, and day\-to\-day administrative tasks. This is an excellent opportunity for someone who enjoys helping people, staying organized, and being part of a growing family\-owned business. Pay: $23\.00 \- $30\.00 Per Hour Approximately 25\-35 hours per week with room for growth. Additional hours may be available for the right candidate as the company continues to grow. No industry experience is necessary. We will train the right candidate on our menus, ordering systems, customer service procedures, event logistics, and daily operations. Responsibilities: Answer incoming customer phone calls Return voicemails and customer inquiries Process customer orders in our POS system Follow up with customers regarding deposits, balances, and final payments Assist customers with event details and logistics Confirm event details such as parking, setup locations, side yard access, stairs, and other event requirements Send customer follow\-up emails Schedule complimentary tastings Maintain customer records and event notes Assist owners with day\-to\-day administrative tasks Help ensure events are properly organized and prepared for success Qualifications: Strong customer service and communication skills Comfortable speaking on the phone Strong organizational skills Basic computer proficiency Reliable and dependable Positive attitude Ability to multitask in a fast\-paced environment Experience in customer service, hospitality, restaurants, events, offices, administrative support, or related fields is helpful but not required. What We Offer: Flexible schedule Complimentary meals while working Paid training Opportunity for advancement Performance\-based raises Family\-owned company with a supportive work environment Opportunity to grow with a successful and expanding business The better you perform, the more responsibility you can take on and the more opportunities you will have to grow within the company. If you are dependable, organized, enjoy helping people, and are looking for a long\-term opportunity with room to grow, we would love to hear from you. This position is based in our Temecula office and is not a remote position. To help us get to know you better, please include a brief note telling us why you believe you'd be a good fit for this position. Pay: $23\.00 \- $30\.00 per hour Work Location: In person