Dispatcher/Customer Service

Responsibilities:

\- Previous Dispatching pool service techs is a plus or have worked in the pool industry for 2 or more years

\- Perform clerical duties such as booking appointments for service techs, photocopying, and organizing documents

\- Assist with proofreading and editing various types of written materials

\- Provide personal assistant support to executives and managers as needed

\- Enter and maintain accurate data in order entry systems or databases

\- Utilize Service Fusion and other office software to create and edit documents for service bookings

\- Provide excellent customer support through phone, email, or in\-person interactions

\- Assist with basic bookkeeping tasks using QuickBooks or similar software

Skills:

\- Strong organizational skills with the ability to prioritize tasks effectively

\- Excellent attention to detail for proofreading and data entry tasks

\- Proficiency in using office equipment such as printers, scanners, and fax machines

\- Familiarity with Service Fusion or similar office productivity tools

\- Ability to handle confidential information with discretion and professionalism

\- Strong communication skills, both written and verbal

\- Basic knowledge of bookkeeping principles and experience with QuickBooks is a plus

This is an excellent opportunity for someone who is organized, detail\-oriented, and enjoys providing support in a fast\-paced office environment. If you have the skills mentioned above and are looking for a rewarding position as an Office Assistant, we encourage you to apply.

Qualifications

• Proficient in data entry and dispatching work orders, with a strong understanding of booking appointments .
• Excellent communication and organizational skills, capable of managing multiple tasks efficiently.
• Experienced with Service Fusion and Microsoft Office applications.
• Strong proofreading and editing abilities, ensuring accuracy in documentation.
• Customer service\-oriented with a background in clerical and administrative roles.

Job Type: Full\-time

Pay: $18\.00 \- $25\.00 per hour

Benefits:

• Employee discount

Education:

• Associate (Preferred)

Experience:

• Customer service: 3 years (Required)

Ability to Relocate:

• Northlake, IL 60164: Relocate before starting work (Required)

Work Location: In person