Lead Medical Coordinator

Job Description: Lead Medical Coordinator

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JOB TITLE

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Lead Medical CoordinatorPROGRAM

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Refugio Unaccompanied Children Shelter REPORTS TO

Program Director/APDSALARY

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$95,550\.00LOCATION

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San Benito, TXJOB TYPE

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ExemptWORK SCHEDULE

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40 hours a week, including weekends and holidays. Shifts vary depending on the needs of the program. General Description

The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. They organize and coordinate medical services with Health Care Providers for Unaccompanied Alien Children (UAC). They supervise Medical Coordinators and Medical Assistants and provide appropriate staff training on medical, dental, and public health topics relevant to pediatric, adolescent, and migrant health.About You

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You are a strategic, mission\-driven healthcare leader who thrives in environments that require coordination, compliance, and operational consistency. You are self\-motivated and dedicated person who is excited and passionate about helping infants, toddlers, children and adolescents. You are personable, energetic, and empathetic leader who can manage multiple staff and multiple projects in a prioritized manner. You excel in building systems, improving workflows, and partnering across multiple departments. Your leadership is grounded in Authentic Relationships, Servant Leadership, and Intentional Compassion, ensuring high\-quality care and regulatory compliance while supporting frontline staff. Minimum Qualifications

• Must be a licensed Registered Nurse (RN) with a;
• Bachelor’s degree OR higher health\-related qualifications (e.g., Physician Assistant, Nurse Practitioner) in the state you are employed.
• Minimum of 1 year experience in public health or healthcare setting with demonstrated experience in care coordination, health administration or direct clinical care AND;
• Demonstrated experience developing medical protocols, auditing compliance, and coordinating multidisciplinary teams
• Strong understanding of healthcare regulations, HIPAA, CDC guidelines, ORR medical standards
• Organizational leadership, systems\-building, and project management
• Excellent communication, documentation, and relationship\-building skills
• Bilingual (English/Spanish)
• Clean criminal background check \& CAN check
• Must be able to travel to program sites as needed
• Must be 21 or older

Physical Requirements: This role works primarily in an administrative capacity but must be able to:

• Travel to and navigate program sites and medical clinic environments
• Stand, walk, or climb stairs during site visits
• Respond to emergency program needs with flexibility

What You’ll Be Doing

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Medical Program Oversight \& Quality Assurance

• Supervises the Medical Coordinators and Medical Assistants
• Collaborates with the Program Director and the PMO to obtain technical assistance.
• Responsible for overseeing health services as well as coordinating the provisions of timely, appropriate health services for children in care.
• Assists with the Development, implementation, and maintain standardized medical policies and workflows across all programs.
• Ensure programs consistently meet ORR, CDC, State, and Federal medical requirements.
• Assists in conducting periodic audits of medical documentation, UAC Portal entries, charts, and required timelines.
• Support programs during federal or state audits, monitoring visits, and incident reviews.

Compliance, Reporting \& Data Integrity

• Oversee consistency and compliance in: UC Portal medical entries, Medical screenings, immunizations, and surveillance, Significant Incident Reports (SIRs), Medical supply and medication inventory processes.
• Review medical\-related SIRs to ensure accuracy, timely submission, and prevention recommendations.
• Consolidate program\-level medical reports into national PMO reports (weekly, monthly, quarterly, and annual).
• Responsible for developing and maintain policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health safety, and post\-release health\-care planning/care coordination.

Training \& Professional Development

• Develop and deliver training for medical and non\-medical staff, including: Universal precautions, Infectious disease control, Medication administration, Psychotropic medication, and ORR medical guideline updates
• Support onboarding for new program medical staff.

Cross\-Department Collaboration

• Partner with Clinical, Case Management, Operations, HR, and other departments to ensure integrated care.
• Provide medical guidance during emergency situations, escalations, or unusual medical cases.
• Participate in multidisciplinary and PMO leadership meetings.

Strategic Growth \& Community Partnerships

• Assist programs with expanding partnerships with local medical, dental, specialty, and diagnostic providers.
• Support new program openings or expansions by setting up medical operational systems.

Organizational Culture \& Leadership

• Model and reinforce USI’s values of Authentic Relationships, Servant Leadership, and Intentional Compassion.
• Promote a culture of safety, compliance, and quality care across all medical operations.
• Ensure medical practices align with Urban Strategies policies, mission, and strategic direction.

About Urban Strategies

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Urban Strategies exists to equip, resource and connect faith\- and community\-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values:* Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.

* Servant Leadership is rooted in an other\-centric mindset that informs the way one leads and builds up individuals, families, and communities.

* Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.

BENEFITS* Remote work for eligible positions.

* Medical and Dental is paid 95% by company and 5% by employee (individual or family).

* Vision is covered 100% (individual or family).

* 401K matched contributions up to 4%.

* Employee Assistance Program.

* Vacation time is generous but varies depending on program and position.

* 9 Sick Days and 11 Holidays.

* Every teammate gets long and short\-term disability free.

* Positions that require laptops, the company provides one.

* Positions that require cellphone, company issues one.

PERKS* Meaningful employee engagement programs.

OTHER* Employment is conditional pending satisfactory results of all required tests and background checks.

Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.

To apply:

Please visit www.urbanstrategies.us/careers

Contact us with any questions at Recruiting at symbol urbanstrategies.us

Equal Opportunity Employer