Museum Assistant

Job Summary:

The Museum Assistant plays a vital role in supporting the day\-to\-day operations of the Museum of the Sierra. This position involves a range of tasks, including visitor services, administrative support, and assistance with museum programs and exhibitions. The Museum Assistant contributes to creating a positive visitor experience and ensures the efficient functioning of the museum.

Key Responsibilities:

Visitor Services:

• Greet and assist museum visitors, providing information about exhibitions, programs, and membership opportunities.
• Sell memberships and museum merchandise.
• Handle visitor inquiries and provide excellent customer service.

Administrative Support:

• Assist with general office tasks, including answering phones, responding to emails, and maintaining office supplies.
• Process membership applications, renewals, and gift shop sales accurately and efficiently.
• Maintain visitor logs, attendance records, and assist with data entry as needed.

Exhibition and Program Support:

• Assist with the setup and teardown of museum exhibitions, workshops, and special events.
• Collaborate with the Museum \& Education Program Coordinator in the preparation of educational materials and programs.
• Monitor and replenish exhibition brochures and informational materials.

Visitor Engagement:

• Engage with visitors to enhance their museum experience by providing insights and answering questions.
• Encourage feedback and gather visitor comments for evaluation.

Membership Support:

• Assist in maintaining membership databases and processing new member applications.
• Assist with membership communications, including renewal notices and membership cards.
• Provide member support and answer inquiries.

General Museum Operations:

• Support the cleanliness and maintenance of public spaces, ensuring a safe and pleasant environment for visitors.
• Assist in monitoring and reporting facility issues or needed repairs.
• Assist in the security and preservation of museum artifacts and displays.

Qualifications:

• High school diploma or equivalent (some college coursework in a related field is a plus).
• Previous experience in customer service, administrative support, or a similar role.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Basic computer skills and familiarity with office software.
• Enthusiasm for the museum's mission and commitment to visitor satisfaction.
• Flexibility and adaptability to work weekends, evenings, and holidays as needed.

Physical Requirements:

• Ability to stand, walk, and perform physical tasks for extended periods.
• Lift and carry materials up to 30 pounds as needed for event setup and support.

Pay: $17\.00 per hour

Work Location: In person