Residential Supervisor I

The Department of Developmental Services (DDS) is seeking qualified candidates for the Residential Supervisor I (RS I) position in Sandwich, MA. This position will offer candidates extensive opportunities to learn and develop team building, supervisory, and leadership skills while working as part of a highly motivated and progressive management team. The RS I position offers candidates opportunities for professional growth and advancement.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Coordinate, implement, and supervise the administrative and clinical operations of the homes, including residential program development and implementation and/or compliance of policies, regulations, and procedures.
• Supervise and evaluate support staff, make personnel recommendations for hiring and promoting staff to maintain adequate staffing patterns
• Ensure a safe home by participating in and supervising the day\-to\-day interactions and activities of the residents.
• Assess individuals' needs, abilities, and the resources needed to develop therapeutic programs in community living skills.
• Participate in the interdisciplinary team, coordinate, and participate in Individual Service Plan (ISP) implementation; develop, implement, and maintain data collection and records.
• Monitor and evaluate the physical operation and maintenance of the setting; monitor residential budgets; maintain individuals' funds; assist individuals with expenditures and money management, and act as a liaison to adjust personnel and ensure effective communication between staff.

Required Qualifications:

• Knowledge of the fundamental types and barriers of mental health and developmental/intellectual disabilities
• Knowledge of principles and practices of interviewing.
• Ability to supervise, including planning and assigning work according to the nature of the job, assessing the capabilities of subordinates and available resources; overseeing work through periodic evaluations; determining subordinates training needs and providing or arranging for such training; motivate subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
• Ability to gather information through questioning and observing individuals and by examining recorded documents.
• Ability to understand, explain and apply the provisions of the laws, rules, regulations, policies, process specifications, standards and guidelines governing assigned residential activities.
• Ability to establish and maintain professional working relationships with others.
• Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
• Ability to interact with people who are under physical and/or emotional stress.
• Ability to work cooperatively and effectively with staff members, individuals served, and the representatives of organizations.
• Ability to handle stressful and emergency situations.
• Ability to work in group situations.
• Ability to work within a team setting.
• Ability to exercise discretion in handling confidential information.
• Ability to advocate for the individuals.
• Ability to facilitate groups/meetings.
• Ability to accurately record information provided orally.
• Ability to maintain accurate records.
• Ability to manage a largely administrative task load.
• Ability to give oral and written instructions in precise, understandable manner.

Preferred Qualifications:

• Knowledge of the fundamental types and problems of mental health disorders and developmental disabilities.
• Knowledge of the principles and practices of interviewing.
• Ability to do the following:

+ Supervise, plan, and assign work according to the nature of the job to be accomplished;

+ Assess the capabilities of subordinates and available resources; control work through periodic reviews and/or evaluations;

+ determine subordinates training needs and provide or arrange for such training;

+ Motivate subordinates to work effectively;

+ Determine the need for disciplinary action and either recommend or initiate disciplinary action.

Please Note: This placement is located in Sandwich, Ma

Schedule:

Tuesday, Wednesday \& Thursday 7:00 am \- 3:30 pm

Friday 11:30 am \- 8:00 pm

Saturday 8:00 am \- 4:30 pm

Days off: Sunday \& Monday

Flexibility is required to meet the needs of the program.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2\.7B\+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre\-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre\-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info\-details/dppc\-abuser\-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint\-based check. https://www.mass.gov/lists/dds\-fingerprint\-background\-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617\-979\-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1\-800\-510\-4122 Ext. \#4\.

ALL EMPLOYEES ARE PAID ON A BI\-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

This is a Civil Service position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have (A) at least three years of full\-time or equivalent part\-time experience in counseling, guidance, teaching or therapeutic services for individuals with developmental disabilities and/or chronic mental illness, of which (B) at least one year must have been in either a supervisor or leadership capacity, or (C) any equivalent combination of the required experience and the substitutions below:

I. A Bachelor’s degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disability may be substituted for two (2\) years of the required (A) experience

II. A Master’s or higher degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disability may be substituted for the required (A) experience Please Note:* DSW I experience will count as creditable service towards part (A)

* DSW II, III, and IV experience will count as creditable service towards parts (A) and (B)

LICENSES:

Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state..

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non\-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23\.00 (“Regulation”) requires certain agency staff to have received the COVID\-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID\-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self\-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Residential Supervisor IPrimary Location: United States\-Massachusetts\-Sandwich \- Res 5701Job: Community and Social ServicesAgency: Department of Developmental ServicesSchedule: Full\-timeShift: DayJob Posting: Feb 25, 2026, 1:02:41 PMNumber of Openings: 1Salary: 66,516\.32 \- 90,204\.14 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Christina Hyppolite, Christina.R.Hyppolite@mass.gov \- 8572835830Bargaining Unit: 08\-SEIU \- Local 509 \- Social/RehabilitationConfidential: NoPotentially Eligible for a Hybrid Work Schedule: No