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- Greet visitors warmly, manage virtual front desk operations, and ensure a professional first impression
- Answer phone systems promptly, directing calls with excellent phone etiquette
- Handle incoming and outgoing correspondence, including emails, mail, and packages
- Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy
- Manage calendar appointments, schedule meetings, and coordinate conference room bookings
- Assist with agent support and client inquiries via phone or email, providing timely and courteous responses
- Perform clerical duties including typing, data entry, filing, and updating records using Microsoft Office and Google Workspace tools
- Support personal assistant tasks such as calendar management and appointment reminders for staff members
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications
- Experience with multi\-line phone systems and excellent phone etiquette skills
- Bilingual abilities are highly desirable to serve diverse clients effectively
- Strong typing skills with high accuracy; ability to handle data entry efficiently
- Excellent communication skills with a friendly demeanor and professional appearance
- Ability to manage time effectively while juggling multiple responsibilities in a fast\-paced environment