Weekend Front Desk / Customer Service (Reperch)

Job Summary

We are seeking a friendly and organized Weekend Front Desk / Customer Service Representative to join our team. This role is essential in providing exceptional customer support, managing office operations, and ensuring smooth day\-to\-day functions during weekend hours. The ideal candidate will possess strong administrative skills, excellent communication abilities, and proficiency with office technology. Bilingual skills are a plus to effectively serve our diverse clientele. This position offers an engaging environment where professionalism and attention to detail are highly valued.

Responsibilities

• Greet visitors and clients warmly upon arrival, providing excellent customer service at all times
• Manage multi\-line phone systems, directing calls efficiently and professionally
• Handle appointment scheduling, calendar management, and follow\-up communications
• Maintain accurate data entry and filing systems, ensuring records are up\-to\-date and organized
• Utilize QuickBooks for basic bookkeeping and financial record keeping
• Assist with administrative tasks such as proofreading documents, managing emails, and preparing reports using Microsoft Office and Google Workspace tools
• Support office management duties including supply inventory, document organization, and general clerical support
• Provide customer support via phone, email, or in person with professionalism and courtesy
• Perform light administrative duties such as typing, data entry, and filing to ensure smooth office operations
• Uphold excellent phone etiquette while managing inquiries and scheduling requests during weekend shifts

Skills

• Proven experience with front desk operations and customer service roles
• Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills
• Experience with office management software such as QuickBooks is preferred
• Excellent organizational skills with the ability to multitask effectively in a fast\-paced environment
• Bilingual communication skills are highly desirable to serve a diverse client base
• Familiarity with multi\-line phone systems and professional phone etiquette
• Previous clerical or administrative experience, including calendar management and proofreading
• Ability to handle sensitive information discreetly with strong attention to detail
• Time management skills to prioritize tasks efficiently during weekend hours
• Personal assistant or medical receptionist experience is a plus but not required

This role is perfect for individuals who are personable, detail\-oriented, and capable of managing multiple responsibilities while delivering outstanding customer service during weekend shifts.

Pay: $20\.00 per hour

Work Location: In person