CRM & Sales Manager

Quality Commercial Roofing LLC is family owned and managed. We have a unique hybrid of not only providing high\-quality commercial roof solutions to our customers with repairs and full restoration systems, but we offer other entrepreneurs the opportunity to launch their own commercial roofing company, providing our support, training, and mentorship.

Our specialty is in providing commercial roofing solutions through restoration rather than replacement using products made in the USA. We are committed to exceptional craftsmanship, customer satisfaction, and leveraging cutting\-edge technology to streamline operations. We are a dynamic corporation that is collaborating and growing nationaly, looking for a talented individual to join our team.

We are seeking an experienced and highly motivated CRM \& Marketing Manager to oversee our JobNimbus platform, drive our social media marketing efforts, and support our sales teams. The ideal candidate will be a JobNimbus power\-user, a creative social media strategist, and a natural leader with a proven ability to optimize workflows and enhance sales performance. This role is critical to our operational efficiency and growing national market presence.

Key Responsibilities:

JobNimbus CRM Management:

• Expert\-level proficiency in JobNimbus: Configure, optimize, and maintain all aspects of the JobNimbus platform to ensure maximum efficiency and data accuracy for sales, production, and customer service.
• Develop and enforce best practices for data entry, workflow automation, and reporting within JobNimbus.
• Train new and existing team members on JobNimbus functionalities, ensuring consistent and effective usage across departments.
• Generate comprehensive reports and dashboards from JobNimbus to provide insights into sales pipeline, project status, customer interactions, and overall business performance.
• Act as the primary point of contact for JobNimbus support and feature requests, staying updated on new releases and integrating relevant features.

Social Media Marketing:

• Develop and execute a comprehensive social media strategy to enhance brand awareness, generate leads, and engage with our target audience across platforms (e.g., Facebook, Instagram, LinkedIn, Nextdoor, YouTube).
• Create compelling and relevant content (text, images, videos) tailored to each social media channel, showcasing our roofing projects, expertise, and company culture.
• Manage social media calendars, scheduling posts and campaigns to align with marketing goals and seasonal trends.
• Monitor social media channels for customer inquiries, comments, and reviews, responding promptly and professionally.
• Analyze social media performance metrics, identifying trends and opportunities for optimization to improve engagement and ROI.
• Stay current with social media trends, tools, and best practices in the commercial roofing industry.

Sales Team Management \& Support:

• Provide leadership, coaching, and support to the sales team, helping them leverage JobNimbus for effective lead management, pipeline progression, and customer follow\-up.
• Assist in setting sales targets and monitor team performance against these goals, utilizing JobNimbus reporting features.
• Facilitate regular sales meetings, providing insights from CRM data and marketing performance to drive strategy.
• Collaborate with the sales team to develop and implement effective sales processes and scripts.
• Identify training needs for the sales team, particularly concerning CRM utilization and new marketing initiatives.
• Assist in onboarding new sales representatives, ensuring they are quickly proficient with company systems and processes.

Qualifications:

• Proven experience as a power\-user or administrator of JobNimbus CRM.
• Demonstrated experience in social media marketing strategy and execution, preferably in the home services or construction industry.
• Strong leadership and team management skills with the ability to motivate and guide sales professionals.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Proficiency in content creation tools and platforms (e.g., Canva, Adobe Creative Suite basic skills a plus).
• Ability to work independently and collaboratively in a fast\-paced environment.
• Bachelor's degree in Marketing, Business Administration, or a related field preferred, or equivalent practical experience.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to make a significant impact on a growing company.

Job Type: Full\-time

Pay: $41,000\.00 \- $62,000\.00 per year

Education:

• Associate (Required)

Experience:

• CRM software: 10 years (Required)
• Social media marketing: 5 years (Required)

Language:

• Spanish (Preferred)

Work Location: Remote