Administrative Assistant (Austin)

Description

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work\-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E. 15th St, Austin, Texas in the Division of Fraud Deterrence and Compliance Monitoring (FDCM).

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHAT YOU WILL DO:

The Administrative Assistant II performs routine (journey\-level) administrative support work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

• Use an automated multi\-line telephone system for in\-bound calls from the public requesting program related information.
• Transfer callers to appropriate departmental personnel or takes messages.
• Refer callers to other agencies as appropriate.
• Organize and sort documents and information for accuracy and completeness prior to data entry.

\-Enter data and/or scan information into an automated system from various source documents using a personal computer (PC) and/or scanner. \-Verify keyed information and corrects if necessary.

• Retrieve information retained in mainframe/personal computers.
• Access automated system to determine status and location of claims.
• Associate documents with existing files and retrieves requested files.
• Receive, send, and sort faxes and mail for distribution to other units and performs other clerical tasks as needed.
• Perform other duties as assigned.

YOU QUALIFY WITH:

• One year of full\-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports
• Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

• Bilingual; Spanish/English
• Knowledge of TWC mainframe
• Call center experience
• Knowledge of Windows\-based PC programs, including email and spreadsheet

Duty requires the ability to lift 20 pounds occasionally and there is no travel required for this position.

YOU GAIN:

• A Family Friendly Certified Workplace.
• Competitive salary: $3,320\.33/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active\-Employees/Health\-Benefits.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC\_AdministrativeSupport.pdf

HOW TO APPLY:

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search).

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301\.042\.

Primary Location: United States\-Texas\-AustinWork Locations: Austin:101 E 15th St (320\-4001\) 101 E 15th St Austin 78778\-0001Job: Executive Secretaries and Executive Admin AssitsOrganization: TWC Business UnitSchedule: Full\-timeEmployee Status: RegularJob Type: StandardJob Level: Non\-ManagementTravel: NoJob Posting: Feb 21, 2026, 12:00:00 AMWork From Home: No