Office Assistant / Home Heating Oil Industry

Overview

PLEASE READ IN ENTIRETY BEFORE APPLYING\\

We are seeking a dedicated and proactive office assistant to join our team. This role is essential in providing administrative and customer service support and ensuring smooth operations within the office. Attention to detail is a must.

The ideal candidate will possess strong organizational skills, excellent communication and customer service abilities, and a customer\-oriented mindset. As an office assistant , you will be responsible for various clerical tasks, answering calls and assisting with office management. Please note this position will extend to 5 days a week once trained in daily business operations. Salary will be adjusted accordingly as tasks and responsibilities grow.

Open availability is a must.

Part time hours to start:

Monday/Thursday/Friday

8:30AM to 4:30PM

Once fully trained

Hours expected are as follows:

Sept through May 8:00am to 5:00pm

June through August 9:00am to 2:00pm

Responsibilities

*Salary will be adjusted accordingly as responsibilities are increased to the following duties.*

• Operate multi\-line phone system to efficiently manage incoming calls and messages.
• Provide exceptional customer service
• Perform data entry tasks, ensuring accuracy in records and documentation.
• Assist with filing, organizing documents, and maintaining office supplies.
• Maintain confidentiality while managing sensitive information in a professional manner.
• Post tickets accurately to customer accounts
• Posts deposits accurately to customer accounts
• Collect payments with past due open invoices
• Process credit card payments
• Set up new customer accounts

Experience

• Previous oil delivery office experience is preferred but willing to train the right candidate, with a focus on customer service
• Familiarity filing
• Proven customer service experience with strong phone etiquette skills.
• Proficiency in computer skills
• Excellent organizational skills with the ability to manage multiple tasks effectively.
• Strong time management abilities to prioritize responsibilities in a fast\-paced environment.

Job Types: Full\-time, Part\-time

Pay: From $20\.00 per hour

Benefits:

• Paid time off

Experience:

• Customer service: 2 years (Required)
• Oil Delivery Office: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person