The Summer Housing Facilities Assistant (SHFA) plays an important role in helping to facilitate the smooth and quick turnover of housing properties in preparation for incoming Residents. This allows the department to maintain its highest level of occupancy and revenue stream.
The SHFA performs general and specialized clerical and administrative services essential to the operation of Housing Services and performs other related duties as required. This position reports on\-site Monday through Friday, 8AM – 5PM, with a 1\-hour unpaid lunch. Based on the key responsibilities of this position, the SHFA is not eligible for remote telework.
Reporting directly to the Director of Housing Facilities and receiving day\-to\-day guidance from the Housing Facilities Analyst, the SHFA works independently with limited supervision to perform Resident check\-ins and checkouts, conduct inventories and damage assessments, use KeyTrak (computerized key inventory system), meet and provide access to vendors, perform inspections, and secure facilities by opening and locking the doors to Resident units.
Effective written and verbal communication is critical. The SHFA must follow proper channels to ensure information is communicated accurately, effectively, and in a timely manner. The SHFA will prepare and post Resident notices, respond to emails regarding turnover and maintain accurate files and paperwork. With the support and guidance of the Housing Facilities Analyst, the SHFA will be responsible for providing clear verbal instruction, relaying accurate information, and providing effective instructions resulting in corrective action to vendors, contractors and Facilities support staff.
The SHFA may be asked to work on miscellaneous projects such as auditing an inventory of keys, storage and organization, signage inventories, or other projects to help optimize the performance of the facilities unit.
Administrative responsibilities require accurate record keeping and use of databases to access and update information. The SHFA may be asked to help compile information for reports, complete forms and documents and manage moveout inspection calendars.
This position requires a minimum of a high school graduation/GED and 3 years of related experience or equivalent combination of education and experience.
The successful candidate will be personable, embrace a team approach, have strong communication skills (written and verbal), is detail oriented and is able to interpret and apply protocols and University policy. They should be able to use good judgement and have the confidence to pass accurate information to others and tactfully request vendors to achieve the standards set by the Housing Facilities Analyst. The SHFA should have database experience, and experience working with diverse populations.
Must possess a CA driver’s license and satisfactory driving record. Must be available to work on July 1st and the July 4th holiday.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $25\.72 \- $36\.59 (Hourly Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation\-and\-benefits/index.html
Department Description
Housing Services supports UCSF in its quest to attract and support the most talented and diverse trainees in the health sciences and to be the workplace of choice for top\-tier talent. Housing Services’ mission is to provide housing and related services in support of UCSF’s mission. With the high cost of living in San Francisco, Housing Services play a critical role in recruitment and retention.
Housing Services aspires to create a desirable housing program for UCSF affiliates in a variety of safe and well\-maintained rental communities. An auxiliary unit under Campus Life Services, Housing Services oversees a portfolio of rental housing for students, trainees, faculty, and staff at the following properties:
Mission Bay, Aldea San Miguel, Tidelands Housing, Mount Zion, and the Avenues at Parnassus Heights. In total, UCSF is currently providing 1862 rental opportunities within 47 buildings at the properties.
UCSF is dedicated to building a diverse community and nurturing a culture that is welcoming and supportive. Housing Services seeks team members whose experiences have prepared them to contribute to and enhance the university's diversity, equity, and inclusion (DEI) efforts. Housing Services employees are guided by UCSF’s PRIDE values that define who we are as a community, and how we work, learn, interact, and fulfill UCSF’s mission.
Required Qualifications
- High school graduation/GED and three years of related administrative experience; or an equivalent combination of education and experience
- Efficient at using Microsoft word, and excel and Email platforms
- Strong written and verbal communication
- Demonstrates attention to detail
- Decision\-making experience
- Skill to interpret and apply policies and protocols
- Experience providing feedback to improve quality of work
- Experience working with diverse populations
- Walk and remain standing for long periods of time
- Working knowledge of applicable University policies and procedures in all areas
- Experience working with University housing, hotels, or property management businesses
- Skill to navigate and use databases
- Experience using outlook, KeyTrak, navigating on\-line applications,
Preferred Qualifications
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate\-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10\-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization
Campus
Job Code and Payroll Title
004723 BLANK AST 2
Job Category
Administrative Support
Bargaining Unit
Teamsters Local 2010 \- Clerical and Allied Services Unit (CX)
Employee Class
Limited Appt
Percentage
100%
Location
San Francisco, CA
Campus
Mission Bay (SF)
Work Style
Fully On\-Site
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday\-Friday 8am\-5pm