Dental Front Office Assistant

Job Overview

We are seeking a dynamic and detail\-oriented Dental Front Office Assistant to join our vibrant dental team. In this role, you will be the welcoming face of our practice, ensuring smooth daily operations and exceptional patient service. Your energetic approach will help create a positive environment where patients feel cared for from the moment they walk through the door. You will handle a variety of administrative tasks, coordinate appointments, verify insurance, and support clinical staff with efficient office management. This position offers an exciting opportunity to contribute to a busy dental clinic while honing your skills in medical administration and patient care.

Duties

• Greet patients warmly and provide excellent customer service, ensuring a positive first impression
• Manage patient check\-in and check\-out processes using electronic health record (EHR) systems such as Dentrix, Eaglesoft, or Meditech
• Verify insurance coverage, process claims, and handle medical billing using systems like Epic, Athenahealth, or eClinicalWorks
• Schedule appointments efficiently while managing multi\-line phone systems and maintaining accurate calendar records
• Review and update patient documentation, including care plans, medical history, and consent forms
• Ensure compliance with HIPAA regulations by maintaining confidentiality of patient information and managing medical records securely
• Assist with insurance verification, CPT coding, ICD\-10/ICD\-9 coding, and documentation review to support accurate billing and reimbursement
• Maintain office supplies, file documents systematically, and support front desk operations with clerical tasks such as data entry and typing
• Support clinical staff by coordinating patient intake processes and facilitating communication between patients and providers

Skills

• Proven experience in dental or medical office administration with familiarity in dental terminology and health information management systems
• Strong computer skills including proficiency in Microsoft Office Suite, Eaglesoft, Dentrix, Meditech, Epic, Athenahealth or similar EMR/EHR systems
• Knowledge of HIPAA regulations along with CPT coding, ICD coding (ICD\-10/ICD\-9\), medical billing, and Medicare procedures
• Excellent phone etiquette with the ability to handle multi\-line phone systems professionally
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Experience with insurance verification processes and understanding of medical administrative support functions
• Strong organizational skills with attention to detail for filing, documentation review, and office management tasks
• Ability to work efficiently in a fast\-paced environment while maintaining high levels of accuracy in all tasks
• Familiarity with dental terminology such as care plans and clinical procedures is a plus

Join us in creating a welcoming environment where patients receive outstanding care supported by a dedicated team. We value energetic professionals who are passionate about providing exceptional service while supporting the operational excellence of our dental practice. This paid position offers an excellent platform for growth in medical office management within a friendly and professional setting.

Job Type: Full\-time

Pay: $21\.00 \- $25\.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Gym membership
• Health insurance
• Paid time off
• Uniform allowance

Work Location: In person