Job Description: Inside Sales Representative / Administrative
Position Overview
We are seeking a highly organized and motivated individual to fill a dual role as an Administrative Assistant and Inside Sales Representative. This position is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced environment. You will support daily office operations while also playing a key role in managing sales leads, nurturing client relationships, and contributing to revenue growth.
Key Responsibilities
· Inside Sales Duties (75%):
· Respond to inbound inquiries and follow up on leads via phone, email, or CRM.
· Maintain customer records and sales activities in CRM software.
· Generate quotes, process sales orders, and assist with pricing inquiries.
· Conduct outbound calls to prospective and existing customers to promote products/services.
· Build and maintain strong relationships with clients to ensure repeat business.
· Collaborate with the sales team to develop strategies and reach sales targets.
· Provide product information and resolve customer concerns promptly.
· Administrative Duties (25%):
· Answer and route incoming calls and emails professionally.
· Schedule client meetings, surveys and maintain calendars
· Prepare reports, presentations, and correspondence as needed.
· Maintain and organize electronic and paper filing systems.
· Order office supplies and manage inventory.
· Assist in data entry, document formatting, and internal communications.
· Support the team with various administrative tasks.
· Communicate with clients, 5-star google requests, thank you cards
Qualifications
· High school diploma or equivalent required; associate or bachelor’s degree preferred.
· 2+ years of experience in administrative support, sales, or customer service.
· Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
· Experience with CRM platforms (e.g., Salesforce, HubSpot, Monday) is a plus.
· Strong verbal and written communication skills.
· Excellent organizational and multitasking abilities.
· Ability to work independently and as part of a team.
· Positive attitude, professionalism, and customer-first mindset.
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Job Types: Full-time, Part-time
Pay: $20.00 - $35.00 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person