Job Overview
We are seeking an energetic and detail\-oriented Receptionist for our busy nail salon to be the welcoming face of our establishment. In this vital role, you will manage front desk operations, coordinate appointments, and provide exceptional customer service to ensure a smooth and enjoyable experience for every client. Your positive attitude and organizational skills will help create a vibrant, professional environment where clients feel valued from the moment they walk through the door. This paid position offers an exciting opportunity to develop your administrative and customer support skills in a dynamic beauty setting.
Duties
- Greet clients warmly as they arrive, creating a friendly and professional first impression
- Manage multi\-line phone systems to answer inquiries, schedule appointments, and direct calls efficiently
- Handle appointment bookings, cancellations, and confirmations using scheduling software or calendar management tools
- Maintain a clean, organized reception area and manage filing systems for client records and salon documents
- Assist with office management tasks such as data entry, filing, and basic bookkeeping using QuickBooks or similar software
- Provide excellent customer support by addressing client questions, resolving concerns, and ensuring satisfaction
- Support administrative tasks including proofreading appointment details, managing Google Workspace documents, and supporting daily office operations
- Proven experience in front desk or office management roles within a salon, spa, or similar environment
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry tools
- Excellent phone etiquette with experience managing multi\-line phone systems in a fast\-paced setting
- Bilingual abilities are highly preferred to serve diverse clientele effectively
- Exceptional organizational skills with the ability to prioritize tasks and manage time efficiently
- Clerical experience including filing, proofreading, and maintaining accurate records
- Customer service expertise with a friendly demeanor and strong communication skills
- Knowledge of QuickBooks or bookkeeping is a plus; familiarity with calendar management tools is essential
- Ability to handle administrative responsibilities such as personal assistant tasks, time management, and office support confidently
- Customer service: 1 year (Required)
- Vietnamese (Required)
Qualifications
Join us to be part of a lively team dedicated to delivering outstanding service while fostering a positive atmosphere. Your enthusiasm and professionalism will help elevate our salon’s reputation as the go\-to destination for beauty and relaxation!
Pay: From $14\.00 per hour
Experience:
Language:
Work Location: In person