- Answer multi\-line phone systems promptly with professional phone etiquette, directing calls efficiently and courteously
- Manage front desk responsibilities, greeting visitors and clients with a friendly, helpful attitude
- Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and other office management tools
- Organize files, process paperwork, and ensure proper filing systems are maintained for quick retrieval
- Support bookkeeping tasks using QuickBooks or similar accounting software to assist with invoicing and expense tracking
- Assist with calendar management and scheduling appointments for team members or executives
- Provide excellent customer service support by addressing inquiries via phone or email and offering timely assistance
- Proven office management or administrative experience in a fast\-paced environment
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar)
- Excellent organizational skills with the ability to prioritize tasks effectively
- Bilingual abilities are highly desirable to serve diverse clients and team members
- Experience with multi\-line phone systems, data entry, filing, proofreading, and time management is essential
- Knowledge of clerical procedures such as typing, document formatting, and customer support techniques
- Previous experience as a dental or medical receptionist or personal assistant is a plus but not required
- Strong interpersonal skills with professional phone etiquette and customer service orientation
- Paid time off